Insiders Predict New Microsoft Dynamics CRM Could Launch Fall 2013
CRM customer needs are changing, and CRM software needs to adapt to those changes. This means a new version of Microsoft Dynamics CRM is likely coming soon, according to CIO.com. The new version, coming for both on-premises and cloud versions of Dynamics CRM will offer more "personal experiences" to customers who are increasingly more aware …
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Losing Track of Customer Issues? We’re on the Case.
Driving to work today, you remember that you have to contact your customer, Mike. You arrive at your desk and frantically look through all of your papers for the notes you took the last time you spoke to Mike. As you shuffle through your papers, you become more and more agitated because you just know …
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5 Ways eCommerce is Changing, and How CRM Software Can Help
As it becomes increasingly inconvenient and costly for consumers to shop in the store, more and more of them are turning to online stores to make their purchases. Unfortunately for small and mid-sized retailers, many consumers don't step outside of comfortable eCommerce sites like Amazon and Google Shopping to make their purchases. How can modern …
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Why we LOVE ClickDimensions for Microsoft Dynamics CRM – Reason #2: Email Events
ClickDimensions does a fabulous job of helping us get our message out to our clients, but how do we know if our emails are getting read? The answer is a click away. ClickDimensions Email Events displays a list of all of our email activity, and provides us with a bird’s eye view of the people …
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Top 10 Questions About the Connector for Microsoft Dynamics – How to Integrate Dynamics ERP and Dynamics CRM Software
The Connector for Microsoft Dynamics (previously known as “Microsoft Dynamics CRM Adapter for Microsoft Dynamics GP”) provides flexible integration between Microsoft Dynamics ERP products and Microsoft Dynamics CRM. The tool has been available for Microsoft Dynamics GP integration for several months (check out: 6 Ways Microsoft Dynamics CRM Integrates to Microsoft Dynamics GP), but now …
9 Things I Liked In My SalesFusion Demo for Microsoft Dynamics CRM
At my company we have all kinds of good marketing info scattered around in different systems. I often wish it was all in one place where everyone could see it (including the sales team) and take action on it. Even though I share the info, let’s face it, the sales people don’t read it. But …
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Can You Use Microsoft Dynamics CRM on the iPad?
According to an email I received today from a company called Axonom the answer is yes – you can use Microsoft Dynamics CRM on the iPad. I admit that I don’t have first hand experience, the iPad is still on my “wish list”. But for those of you lucky iPad users out there, now you …
What is Your Customer Retention Policy? Microsoft Dynamics CRM Can Be the Answer
With all the talk about xRM and the almost unlimited things that today’s CRM systems can do, sometimes we can lose sight of how CRM software can help us with the basics – basic sales and marketing! One of my favorite Microsoft speakers, Doug Adams, suggested a simple question that every company can ask to …
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How To Connect Microsoft Dynamics CRM 4.0 to Microsoft Dynamics GP 10.0
The Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 is finally here! This means Dynamics CRM and Dynamics GP customers can have a completely integrated front office to back office system from Microsoft. This will eliminate tedious double entry and the risk of outdated information. Check out this post on our sister site …
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