What’s New in Dynamics CRM 2013 – Navigation and User Interface
The user interface (UI) has been significantly updated in Dynamics CRM 2013. Many of the changes are designed to simplify the user experience and reduce the number of clicks required …
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Advanced Auditing Functionality in Microsoft Dynamics CRM 2011
Did you know that the Auditing functionality in Dynamics CRM extends beyond recording field level changes? In this blog, I will outline some of the additional features of Auditing and …
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Getting CRM Out of the Office
Mobile devices are gaining popularity worldwide, now becoming much more commonplace at home and in the office. This shift in computing has brought new challenges to existing business applications. Many …
Dynamics 2011- Inline Data Visualization
Dynamics CRM 2011 offers significant new and enhanced features that can increase effectiveness and productivity in your organization. This article will highlight Inline Data Visualization, one of the many enhancements delivered …
A Real Life Example of Using Dialogs in Microsoft Dynamics CRM 2011 To Provide Superior Customer Service
Microsoft Dynamics CRM 2011 offers significant new and enhanced features that can increase effectiveness and productivity in your organization. In this article, I will highlight Dialogs, one of the many …
How Can Microsoft Dynamics CRM Be Deployed to Help Companies Go Green and Be More Energy Efficient?
Businesses and non-profit organizations are under a tremendous amount of pressure these days to reduce power consumption, curb greenhouse gas emissions, and find other ways to be “green”. These changes …
What is XRM? And How An XRM Strategy Can Save You Time and Money
XRM is a relatively new term that refers to the building of custom business logic and functionality on top of an exisitng CRM system such as the Microsoft Dynamics CRM platform. Instead of investing your time and treasure in the development of these basic elements, you can focus your development efforts on the areas that truly add value to your business.
Insider Tips on Optimizing Microsoft Dynamics CRM 4.0 Performance
Getting Started …. Determining the appropriate IT infrastructure required to support Microsoft Dynamics CRM is very dependent on your business’s particular scenario. By performing Architecture and Scoping Assessments on your …
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