We get the question all the time: “which is a better CRM, Microsoft Dynamics or Salesforce?” Before I address this, I want to be fully transparent: our company sells Microsoft Dynamics CRM, and not Salesforce. But this will by no means be an article trouncing Salesforce. Far from it. What I will discuss amounts to […]
continue reading...Posts Tagged ‘Choosing CRM’
Advocating for the Value of a CRM System
How do you convince an organization / leadership that a CRM is worth the effort and investment when they don’t believe in its value? You can start by taking just one value aspect of a CRM system, for example, Sales Process Management - the managing and monitoring of the sales process to keep it running […]
continue reading...13 Reasons Why You May Not Need CRM
Most everyone in marketing, sales, and customer service is aware of CRM (Customer Relationship Management). Many CEO's managers, and salespeople are reaping CRM's benefits -- increased profits, lower costs, and loyal, satisfied customers. Others, however, are undecided or they think (hope) that their marketing and sales processes are okay. If you are among those who […]
continue reading...Virtual Convergence Offers a FREE Opportunity to Take a Closer Look at Dynamics CRM
Earlier in the month, I wrote a blog post about the acquisition of Netbreeze and how the integration of its social analytic capabilities with Dynamics CRM will benefit users; read it here. The Netbreeze announcement was just one of the many exciting topics discussed at this year’s Convergence conference. If you’re unfamiliar with it, Convergence […]
continue reading...Want to Improve CRM User Adoption? Make Sure to Include the Right People in the Buying Decision.
Many company leaders make the mistake of letting their IT department unilaterally choose which software package to purchase. This is a particularly bad idea when it comes to buying CRM software. The reason being that most of the time IT staff are not the people who’ll be using the CRM system to do their jobs […]
continue reading...Do You Have Questions about CRM Software? Attend the CRM 360 Virtual Summit & Find the Answers You’ve Been Searching for.
If yours is like many other businesses, you know that you need CRM software, but have yet to make a purchase because you're not sure which system is best for your needs. Obviously, this is a big decision, one that will affect your employees for years to come. So, you are right to want to […]
continue reading...Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution
Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great […]
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