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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Posts Tagged ‘Choosing a CRM Solution’

Solutions CRM gratuites et payantes: Quoi choisir pour votre organisation?

Vous songez à faire l’acquisition ou à changer votre solution de gestion de la relation client? Comme d’innombrables solutions CRM sont disponibles, il peut être tentant d’ignorer les produits payants et de se concentrer sur les options gratuites. Gardez cependant en tête que si quelque chose semble trop beau pour être vrai, c’est probablement le […]

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Free vs. Paid CRM Solutions: Which Is Better for Your Organization?

Thinking of acquiring or changing your customer relationship management solution? The sheer number of CRM solutions available can be overwhelming, and it may be tempting to ignore paid products in favour of the free options. But if it sounds too good to be true, it probably is. Here are some of the factors you should […]

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Advocating for the Value of a CRM System

How do you convince an organization / leadership that a CRM is worth the effort and investment when they don’t believe in its value? You can start by taking just one value aspect of a CRM system, for example, Sales Process Management - the managing and monitoring of the sales process to keep it running […]

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Nucleus Research Choses Microsoft Dynamics CRM as an Industry Leader

Are you aware that several research firms regularly review a wide array of offerings in the CRM industry? One of these research organizations, Nucleus research recently released its CRM Technology Value Matrix for the Second Half of 2012. This matrix categorizes the major players in the CRM market as follows: Leaders—have invested in both functionality […]

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Want to Improve CRM User Adoption? Make Sure to Include the Right People in the Buying Decision.

Many company leaders make the mistake of letting their IT department unilaterally choose which software package to purchase.  This is a particularly bad idea when it comes to buying CRM software.  The reason being that most of the time IT staff are not the people who’ll be using the CRM system to do their jobs […]

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Quick Compare: Microsoft Dynamics CRM Online vs. On Premise

If you’re reading this post, you’re probably at least beginning to understand that Microsoft Dynamics CRM is available in two separate versions, Online and On Premise. As a Microsoft partner that sells and supports Dynamics CRM, one of the questions we hear most often from prospective clients is, “How do I decide which version of […]

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Quick Start Guides Make Getting Started with Microsoft Dynamics CRM 2011 a Snap

Are you considering Microsoft Dynamics CRM 2011 as either your company's first CRM system or as a replacement for another system, but haven't yet made the leap? Are you worried that getting your new system up and running will take a lot of time and effort on the part of yourself and your staff? We […]

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Do You Have Questions about CRM Software? Attend the CRM 360 Virtual Summit & Find the Answers You’ve Been Searching for.

If yours is like many other businesses, you know that you need CRM software, but have yet to make a purchase because you're not sure which system is best for your needs. Obviously, this is a big decision, one that will affect your employees for years to come. So, you are right to want to […]

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Independent Research Proves Microsoft Dynamics CRM is a Smart Choice

Recently Nucleus Research, a leading firm focused on providing IT research and advisory services, released its CRM Technology Matrix for the second half of 2011 comparing many of the CRM packages currently available to businesses.  The graphic below, reproduced from the aforementioned report shows just how competitive the CRM market has become.  Businesses sure have […]

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Salesforce.com VS Dynamics CRM, Which Provides the Biggest Bang For Your Buck?

Choosing the right CRM software for your business can seem like a daunting decision. That's why I decided it was time to write a post that compared two of the heavy hitters in this industry, Microsoft Dynamics CRM and Salesforce.com. Below you will see listed a few of the characteristics that are most important to […]

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