Action main-d’oeuvre, a non-profit organization with their mission to assist in the integration of people with special needs into the workforce, was looking for a more efficient way to manage operations other than through paper documents, Word files and Excel spreadsheets. Their problem was that the information on participants, staff members and partners was not …
Posts Tagged ‘case study’
Case in Point: Reduce Spending and Increase Efficiency with Microsoft Dynamics CRM Online
I'm sure you've been hearing a lot lately about Microsoft Dynamics CRM online and how it can simplify the management of your company’s customer records. You may be wondering if it really lives up to the hype or if some claims are just too good to be true. If so, consider the case study of Magma …
Microsoft CRM case study – Hard Rock International
This short video is a case study that explores the improved efficiency in handling thousands of customer queries at Hard Rock Cafe as a result of implementing the Microsoft Dynamics CRM application. Hard Rock Cafe is a chain of 149 theme restaurants spread across 53 countries.
Spy Optic - Microsoft Dynamics CRM Case Study
Midsize Business Case Study Sunglasses Manufacturer Boosts Sales 29 Percent, Aids Dealer Growth with CRM Software Story at a Glance Spy Optic, a manufacturer of sunglasses and goggles, scrambled to keep up with the rapid growth in the action-sports market and stay one step ahead of competitors. The marketing department needed better sales and inventory …