We are experiencing a dizzying rate of technological change. It’s both overwhelming and exciting at the same time. Sometimes we don’t even realize how much innovation is already a part of our daily lives. From restaurant apps for online food ordering to self-checkout at the grocery store to robotic vacuum cleaners, automation helps us function …
business process automation
NB: Microsoft Flow a depuis été renommé Microsoft Power Automate, mais les capacités offertes restent les mêmes. On a beaucoup entendu parler de « One Microsoft » ces dernières années, une refonte de la structure organisationnelle de Microsoft connectant tous les aspects de la compagnie. En décloisonnant ses départements et équipes, Microsoft cherche à augmenter la …
La différence entre Microsoft Flow et les workflows du CRM Read More »
Edit: Microsoft Flow has since been renamed Microsoft Power Automate, but the capabilities it offers remain the same. We’ve heard a lot about “One Microsoft” these past few years, a restructuring of Microsoft’s organizational structure that connects together all aspects of the company. By eliminating silos between departments and teams, Microsoft sought to increase …
Microsoft Flow versus CRM Workflows: What’s the Difference? Read More »
Microsoft Dynamics CRM comes with set of workflows to perform most of the basic processes businesses need. What happens when you wish to perform a workflow task that is not available with the out-of-the box workflow steps? This is where Dynamics Workflows helps businesses to design real life processes with functions to manipulate text, perform …
Customer Relationship Management (CRM) doesn’t start with CRM software. CRM is a business strategy which uses systems and processes to effectively manage interactions with customers, potential customers, and other contacts. An effective CRM strategy largely comes down to well designed, well implemented, and well run customer facing business processes. In theory, you don’t need software …
