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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘Business Intelligence’

Étude de cas : Comment tirer profit de vos données CRM avec Microsoft Power BI

JOVACO Solutions aime Microsoft Power BI. Un de ses principaux avantages est qu’elle permet de tirer profit des données de votre solution CRM une fois intégrée à Microsoft Dynamics 365 Customer Engagement. Comme une intégration complète de vos systèmes n’est pas toujours une possibilité à court terme, Power BI permet d’économiser sur vos coûts d’intégration […]

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Case Study: Make the Most of Your CRM Data with Microsoft Power BI

JOVACO Solutions loves Microsoft Power BI, and one of its main benefits is that it can be integrated to Microsoft Dynamics 365 Customer Engagement to leverage the wealth of data stored in your CRM solution. While a full system integration may not be the answer or a possibility in the short term, Power BI lets […]

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How Much Do You Really Know About Your Customers?

Savvy businesses can gain control and insight into their business operations with an enterprise resource planning (ERP) solution. You can extend that insight and learn more about your customers with a complementary customer relationship management (CRM) solution.  When integrated, ERP and CRM can provide a 360 degree view of your customers from initial contract through […]

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Non-Profits Can Improve Donor Retention With CRM

Many businesses understand that developing long-term relationships is more cost-effective than trying to attract and engage new prospects. Similarly, non-profit organizations can benefit from focusing on donor retention instead of solely focusing on finding new donors.  Non-profits can improve their donor retention efforts, as well as learn how to attract new donors more effectively, by […]

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Top 3 Needs In A CRM Solution

Businesses of all sizes and within any industry can benefit from a customer relationship management (CRM) solution.  However, not all CRM solutions are created equal.  To get the right solution for your business, you need to consider these three very important characteristics. Your solution should match your business: Like choosing the right suit or a […]

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For More Best Customers Tomorrow, Know Your Best Customers Today

Your best customers are the foundation of your current and future success. Knowing your best customers today can help you find and keep your next best customers tomorrow. This means getting every piece of vital information about them and their company that will help you find and keep more like them. Customer data and information […]

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“Dynamics CRM Allows Me the Ultimate Marketing Dream”

Recent product testimonial from a happy Microsoft Dynamics CRM user! Our company implemented Microsoft Dynamics CRM in Q1 of this year, and as the company has adapted to using it, I have been able to get more and more marketing value from it. From creating source campaigns to creating the dashboards to track them, I love […]

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Microsoft Dynamics CRM Upgrade, or Re-Implementation?

We recently had a Dynamics CRM client with a mature CRM 4.0 deployment move to a brand new start up. They needed to transition their entire on-premise CRM 4.0 setup over to Dynamics CRM 2011 online (complete with new reporting servers, new Active Directory (Office 365), etc.) They decided upon a re-implementation, based on what's […]

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The ABCs of CRM: What You Should Know About Activity Based Costing

"The value of an idea lies in the using of it." Thomas A. Edison I love this quote.  Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc.  But there is one idea that warrants more consideration in the CRM (customer relationship management) strategy world – Activity […]

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