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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Posts Tagged ‘business intelligence in CRM’

Get the Most out of Your CRM Tool by Tying it with Business Intelligence

For every organization, it is crucial to accurately monitor and measure customer service. To efficaciously manage customer relationships, organizations must determine priorities to serve key customers through understanding buying behavior and customer satisfaction metrics for various market segments, products and services. Customer relationship management (CRM) is a tool that helps organizations manage all aspects of […]

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Are You Reaching The Right Customers On The Right Platforms?

There have never been more opportunities for promoting a product, service, or your business than there are today.  In addition to traditional print and media advertisements, there is a whole new world of opportunity with digital advertising – social networking, videos, mobile apps, and websites.  Sometimes having so many options can make it difficult to […]

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