Imagine this: You’re the owner or manager of a small business. You’re facing mounting competitive pressures and shrinking margins. Differentiation has become harder and harder because your competitors are one click away on the Internet. You need to create consistent, high-quality experiences to keep prospects and customers coming back for more. […]
continue reading...Posts Tagged ‘benefits of CRM’
Advocating for the Value of a CRM System
How do you convince an organization / leadership that a CRM is worth the effort and investment when they don’t believe in its value? You can start by taking just one value aspect of a CRM system, for example, Sales Process Management - the managing and monitoring of the sales process to keep it running […]
continue reading...Microsoft Dynamics CRM on iPads, Smartphones, and Mobiles: Some of the Hidden Benefits
The next major update of Microsoft Dynamics CRM, called ‘CRM Anywhere’ is due out shortly (sometime in July 2012 – the actual date is still to be officially confirmed). One of the major enhancements included within this update is that the product will be accessible from different web browsers, not just Internet Explorer, and most […]
continue reading...Three Key Organizational Benefits to Using a Mobile CRM Solution
Over the past several weeks, there has been a great deal of press surrounding the new mobile capabilities of Microsoft Dynamics CRM 2011 which will be made available later this spring. If this is your first time hearing about Microsoft Dynamics CRM's forthcoming mobile features, you may be interested to read other blogs I've written […]
continue reading...Why It’s Important To Define The Scope Of Your CRM Project – Right At The Start
CRM project scoping is where your business requirements, processes, timescales, costs, and what you’re looking to achieve from your CRM software project are agreed upon and clearly set out. It is vital to the success of any CRM project. Why? Because it sets expectations for you, the client, and the business partner you’re working with. It […]
continue reading...14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’
Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes or requirements may be. With all this functionality, flexibility, […]
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