There’s an old expression that knowledge is power. In business, knowledge is much more than that. Properly harnessed and managed, knowledge makes money, saves time, strengthens relationships, and grows your …
Posts Tagged ‘360 degree view of the customer’
How to Gain a Competitive Edge with Dynamics CRM Online
Do you know your customers as well you would like to? As well as your competitors do? Information is key when it comes to winning customers and keeping them. Microsoft …
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Putting Customer Needs First To Stay Ahead Of The Competition
Being proactive and anticipating customer needs shows how much you value your customers. Not only do your customers appreciate the personalized attention, you can use this insight to make strategic …
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