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Warehouse Management Microsoft Dynamics 365 has warehouse management features that help businesses provide consumers with a better buying experience. It does this by enabling businesses to automate warehouse processes, which reduces operational costs and can result in lower prices for customers. Dynamics 365 incorporates agile processes to provide customers with the flexibility of delivery by: Supplying advanced picking strategies such as cluster picking. Allowing the incorporation of advanced put-away strategies for inbound goods. Helping employees configure workflows without coding. They can use filters to implement a custom workflow. Providing workers with handling instructions based on system rules or as advised by managers. Registering serial numbers in the picking process to efficiently track and trace goods. Optimizing transportation by automating weight and volume calculations for containerization. Managing sales order returns according to the warehouse workflow. Transportation Management By employing Microsoft Dynamics 365 Operations features, a business introduces global enterprise transportation planning and execution capabilities into its operations. A growing business’s demands are always changing. The Transport Management System integrated into Dynamics 365 helps manufacturers, distributors, and retailers keep up with their customer’s needs. The TMS features enable effortless transportation planning for inbound and outbound shipments and multi-shipment loads. Other benefits of the TMS include easy shipment consolidation and load building. Dynamics 365 also makes sending advanced shipping notices to customers. The driver check-in/check-out and driver log management features help manage docks without much hassle. Checking transportation rates by carrier becomes simple since Dynamics 365 allows you to configure rating structures based on factors such as toll charges, customer constraints, and fuel prices. Master Data Management MDM allows businesses to synchronize data across the systems running Dynamics 365. The “master data” is stored safely in a central data storage, synchronizing the data with every running instance of Dynamics 365. Synchronization takes place automatically on a set schedule. The MDM feature of Dynamics 365 uses SQL MDM as the central data store, which is preconfigured to support the synchronization of vendors, employees, customers, and product entities. You can extend the master data coverage by customizing the data import/export framework’s entities. The data filtering feature allows you to limit the records pulled from the master data storage to a specific instance. This is done by defining a view that retrieves a specific data subset. MDM is one of the best features of Microsoft Dynamics 365 Operations because it ensures the data is consistent across the organization. The assured data integrity helps improve data analysis. Another nice thing about MDM is that when two instances make different updates to the same record, the tool recognizes the conflict, and the records are flagged in the master data storage. The admins are alerted about the conflict and can manually use the SQL MDM services to resolve the conflict. E-Commerce and Social Media One of the best things about Microsoft Dynamics is it enables businesses to connect to and engage customers with its integrated end-to-end omnichannel marketing tools. The enhancements allow retailers to connect with their followers on Facebook, Twitter, and Pinterest. Defining campaigns becomes a breeze with Dynamics 365. By employing this connected solution, retailers can maximize their marketing investments while providing customers with a superior shopping experience. Setting a multi-language storefront with Dynamics 365 is easy. You can set up the site to offer several delivery options. Using Dynamics 365 is much faster and more convenient since it offers several out-of-the-box storefronts with publishing capabilities and check-out flows. These storefronts can be customized to suit your brand’s theme. Demand Forecasting The built-in demand forecasting features make it simple for organizations to forecast demand based on historical data. The tool uses SQL server forecasting algorithms for this purpose. The forecasts can be adjusted using Excel and imported into Microsoft Dynamics 365. The easy-to-use forecasting features allow companies to improve customer product availability and optimize inventory costs. Dynamics 365 also supports iterative forecasting and baseline forecast visualization. Excel and SharePoint can be used to edit the visualizations, and the data can easily be imported into Dynamics 365. Human Resources Employees’ skills and efforts are some of the most valuable assets to a business. The human resources feature simplifies the administration of employee and organizational information. The HR and Payroll Analysis Cubes allow you to create custom reports with the help of Excel, Power View, and QSQL Server Analysis Services. Power View enables the visualization of monthly, quarterly, or yearly turnover percentages in minutes. Tracking and managing hires, transfers, promotions, and terminations are made easy for managers. Managers can also define organizational benefit plans and enroll employees in benefits. Assigning dependent coverage and designating beneficiaries can be done in a few clicks. Dynamics 365 also has features to help employees improve and optimize their performance. After reviewing employee performance, managers can create and implement goals for employees. Distributing training courses is another possibility that Dynamics 365 opens up. The software also makes checking the demographic information and analyzing other key data about the course simple. Budget Planning Microsoft Dynamics 365 operations feature facilitates the allocation of amounts based on ledger allocation rules. The budget planning features appeal most to businesses with formal budgeting processes, where budget managers do their due diligence and send the budget plans out to higher-ups to review and approve. Modern Point of Sale The Dynamics 365 POS allows businesses to cater to the modern consumer. Modern customers understand that they live in a connected world and know what they need before they walk into the store. Besides offering basic transaction features, Dynamics 365 empowers employees by providing back-office capabilities at their fingertips. One of the most impressive things about Microsoft Dynamics 365 operations is that the assisted sales solution automatically consolidates every customer’s purchase data. This helps the sales associates be more helpful to customers. Another benefit of Dynamics 365 is the customizability of the interface’s look, feel, and operation. Different user profiles are given privileges according to their role in the business.
It produced this table:
Feature | Summary |
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Warehouse Management | Automates warehouse processes for cost efficiency. Advanced picking, put-away strategies. Workflow configuration without coding. |
Transportation Management | Enterprise transportation planning, execution. Effortless transport planning for shipments. Checks transportation rates by carrier. |
Master Data Management | Central data storage synchronization across Dynamics 365 instances. Conflict recognition and resolution. |
E-Commerce and Social Media | End-to-end omnichannel marketing tools. Connectivity with social media platforms. Customizable storefronts. |
Demand Forecasting | Forecasts demand based on historical data. Supports iterative forecasting and visualization. |
Human Resources | Simplified administration of employee info. Tracking of hires, promotions, benefits. Performance improvement features. |
Budget Planning | Facilitates allocation based on ledger allocation rules. Suitable for businesses with formal budgeting processes. |
Modern Point of Sale | Caters to modern consumer demands. Back-office capabilities for employees. Customizable interface per user role. |