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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

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The next version of Microsoft Dynamics CRM, due in September 2010, is being eagerly awaited by business partners and end-users alike. Officially named Microsoft Dynamics CRM 2011 the product will offer a whole range of new features, functions and enhancements.

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For over a year, we’ve been running classroom training for Microsoft Dynamics CRM and have noticed a steady increase in people interested in saving time and money by using Microsoft Dynamics CRM “out-of-the-box.”   Several of our clients have been charged with implementing Dynamics CRM in a kind of self-service model where someone has been named […]

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According to the Microsoft Dynamics® CRM Blog, the CRM team was able to run over 100,000 Microsoft Dynamics CRM users concurrently over several organizations. This is the largest real-world business application workload ever seen on a Microsoft Windows Server Hyper-V system and it proves the scalability of Microsoft Dynamics CRM in private cloud deployments. Using […]

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Microsoft Dynamics® CRM 5.0 development will be formally introduced "within the next twelve months," according to Craig Unger, general manager of Microsoft Dynamics CRM R&D. But what are they enhancing within this new version of Microsoft Dynamics CRM? Speaking at Convergence 2010 in Atlanta, Unger said “40 customers and 400 partners are using the development […]

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When evaluating the technical implications of CRM deployment, remember that CRM is foremost a technology that can help propel your business, instead of a tool that dictates your business processes. Discuss with your IT manager the business value of CRM, and get vital input on the technical corollaries of CRM implementation. The IT manager is […]

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To ensure that sales representatives meet their objectives, your sales manager continually needs information from them about leads and active prospects. Here's how you can work with your sales manager to find out how CRM can best support sales goals.   Your sales manager's CRM priority: pursuing revenue The sales manager is focused on moving […]

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This article caught my eye because it touches on three industries where CRM is key to customer satisfaction.  Also, because Crestwood Associates has several customer in each of these industries. Wealth management and private banking division of financial service companies. Computers, peripherals and equipment distribution in the wholsale B2B domain. Patient relationship management in the […]

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As you’ve been searching for the right CRM software solution for your organization, I’m sure that you have run across products, like Microsoft Dynamics CRM, that boast about how easy they are to customize.  This sounds like a great thing; you can address your unique business needs and hopefully your user adoption rate will be […]

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