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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

If you are considering purchasing a CRM software system, such as Microsoft Dynamics CRM, one of the first questions YOU will ask of your software partner is: How much does CRM software cost? But in order to give you that info, the Dynamics CRM software expert will need to ask several of his own questions […]

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Considering that Microsoft Dynamics CRM version 4.0, first released in 2007, has literally reshaped the CRM landscape, the impact of Microsoft Dynamics CRM 2011, will be considerable. And as its release draws closer, we’re able to provide some more in-depth information and details of some of the features and functions this exciting new product will offer.

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Brief Description: While CRM stands for Customer relationship management, xRM stands for anything relation-ship management and is the idea that Microsoft Dynamic CRM can be used as a platform from which to extend other applications that manage relationships beyond the standard “customer” definition. xRM is just a concept or a business strategy, not a product. […]

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Dashboards are the current rage in the CRM space.  If your CRM system doesn't have them, you want them.  You probably want them so badly that you're willing to go through an entire implementation just to get them.  So why can't you simply run a report? Why are Dashboards so important?  It’s not about 3-D […]

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XRM is a relatively new term that refers to the building of custom business logic and functionality on top of an exisitng CRM system such as the Microsoft Dynamics CRM platform. Instead of investing your time and treasure in the development of these basic elements, you can focus your development efforts on the areas that truly add value to your business.

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Professional service firms—such as business consultancies, architect and engineering firms, and accounting and legal practices— are being challenged today as never before.  Like their customers, Professional Services companies are facing escalating competition and cost pressures. This is forcing them to redesign and refocus their organizations. Responding to new market conditions while managing a wide range […]

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Summer is coming to an end and Fall is right around the corner.  What does that mean? Back to School Time!  The start of a new school year is a fresh start for students…and it doesn’t have to stop there.  Microsoft has recently extended its 60% discount on Microsoft Dynamics CRM Online for its Dynamics […]

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In a recent blog we highlighted how historically, Customer Relationship Management (CRM) solutions have been positioned for Sales, Marketing, and Service personnel.  To expand on that blog, we want to have you think outside the box again and consider using CRM for financial and operational process automation as well.  This is because one of the […]

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Microsoft has been very aggressive and very successful in capturing market share in the SaaS (Software as a Service) CRM market through their Dynamics CRM Online product offering. Businesses using Microsoft Dynamics CRM Online can get up and running quickly and without a lot of upfront capital investment. Dynamics CRM Online enables companies to easily […]

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Getting Started …. Determining the appropriate IT infrastructure required to support Microsoft Dynamics CRM is very dependent on your business’s particular scenario.  By performing Architecture and Scoping Assessments on your current IT infrastructure prior to implementation can determine the architecture changes required for your project. Following the SQL Server requirements and recommendations for Microsoft Dynamics […]

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