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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

The BookIT iSMS product has a full team representing it here at Extreme2010 in Vegas.  Bob Batz, US Account Management for BookIT Ltd gives a very complete overview of the benefits of this text messaging plug in for Microsoft Dynamics CRM. BookIT iSMS – text messaging plug in for Microsoft Dynamics CRM and hosted text […]

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There are plenty of exciting Microsoft Dynamics CRM add on products showcased this week at Extreme2010 in Vegas. Listen to Jerry Weinstock, Business Development Manager for CRM Innovation tell you about the benefits of his products for Microsoft Dynamics CRM users. CRM Innovation – Enhancements for Dynamics CRM that are so easy to use, even […]

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With Microsoft CRM the missing link is always the storage of large amounts of customer documents. Although CRM could do this, the interface for searching those documents unfortunately isn't easy or user intuitive. For the customer who is looking to put all information in one place there is an answer. That answer is Microsoft SharePoint coupled with Microsoft CRM!

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What do the top Microsoft Dynamics CRM partners need to know about Microsoft’s strategy and vision?  Jamie Lucia Tozzi, General Manager for Microsoft Dynamic CRM kicked off the Extreme2010 event in Vegas with a fact filled keynote to answer that question. 1.4 million Microsoft Dynamics CRM users worldwide in 80 countries (and 40+ languages) 23,000 […]

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Over 300 of the top Microsoft Dynamics CRM partners, from 12 countries, have gathered in Vegas this week for Extreme2010.  I am happy to be here as our CRM Software blog correspondent to provide highlights of this exciting new event for our readers.  First, a look at 13 popular add on products available for Microsoft […]

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Despite client expectations that Dynamics CRM works only one way, the application of some relatively simple java script, totally re-defines the data entry process to align perfectly with company methodologies, assimilating their specific, unique needs.

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By Justin Languirand, Altico Advisors Obviously, that’s a gross over-simplification.  If you read the entire article in the October issue of CRM (the magazine), you’ll see that there’s a lot more to it.  The author, Associate Editor Lauren McKay, has organized her thoughts into some pretty logical sections: Proactive Service Proactive Suggestions Proactive Notifications Proactive […]

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One of my traditions at Thanksgiving is to reflect on what I am thankful for during the year. This year will be easy.  I am thankful to have a job.   With businesses having staff reductions, many people are asked to do more with less, be more efficient and deliver higher levels of customer service.  It […]

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While we know Microsoft Dynamics CRM/xRM offers incredible flexibility to enable it to be modified to fit basically any application or industry. Here is a question: What industry could be seen as the best fit for Dynamics CRM right out of the box? Based on the functionality included within the system, Dynamics CRM could be […]

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Silverlight is a Microsoft platform development that allows creation of interactive and user-friendly UI (user interface) easily. It manages graphical animations and videos and gives the developer a lot of rich controls to build advanced UI quickly. This is a perfect fit for CRM users that want to customize or redesign forms and parts of CRM that […]

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