CRM Software Logo

Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

As mentioned in a previous post, Microsoft has released several CRM accelerators to help companies easily adapt CRM to meet their specific needs.  The Social Networking Accelerator allows you to capitalize on the power of Twitter to build your customer connections. Setting up your organization’s Twitter accounts through Dynamics CRM allows you to monitor and […]

continue reading...

 

Like most companies, the end of December is usually a very busy time for our employees with payroll year-ends for our clients and many customers going live.  Usually we are too busy to do many blog entries, press releases or e-newsletters, but I had to write right away about a very successful launch of a […]

continue reading...

 

Microsoft Dynamics CRM and Microsoft SharePoint Services or Microsoft SharePoint Portal Server (commonly referred to by its acronym MOSS) can be used together to greatly enhance document management and team collaboration.    Better yet, the combination is intuitive, powerful and very user friendly.  At The TM Group, a Microsoft Certified Gold Partner in Michigan, we often […]

continue reading...

 

Every time I see the signs of economic recovery, I want to believe.  (Yes, Virginia, there is a Santa Claus…)  The other day the “Loomis Sayles Portfolio Perspectives” landed on my desk.  The headline was “Inside: Economy shows signs of recovery”.  Although the report started out pretty gloomy (“During the first nine months of the […]

continue reading...

 

One of the most widely heard comments about CRM systems is that they are supposed to be user-friendly and intuitive, but it doesn’t take long to discover that any functionality that is also friendly to your particular company can still require a formidable amount of time and effort spent on customization and coding.  This could also […]

continue reading...

 

In the recent article, “Improving Customer Experiences - Is It Still Important or is Price the Only Thing That Matters?”  author, Scott Glatstein utilizes results of a Harris Interactive Customer Experience Impact survey to counter the popular beliefs that in a recession price is the only motivating factor and that customers will accept a bad […]

continue reading...

 

What?  Since we’re entering the time of year when the white stuff starts to pile up, it seems appropriate to look at some of the cold realities of CRM. No two are alike (storms and flakes).  At the macro level (storm) each company uses CRM for unique purposes.  In fact, Dynamics CRM as a platform […]

continue reading...

 

After a careful and thorough research for new business management software, an innovative convention bureau selects Microsoft Dynamics CRM from the TM Group because, “Microsoft Dynamics CRM fit all of our criteria.”

continue reading...

 

When you lay off or fire an employee, how do you handle the process?  How do you follow up with their customers?  Who will handle their service calls?  Will every customer’s needs be met or some neglected?  How do you avoid losing data if the employee maintains his customer records in his personal laptop?  Do you want to […]

continue reading...
 

 
 
Show Buttons
Hide Buttons