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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

Less than 24 hours before a big sales meeting my boss told me he wanted me to report on our marketing statistics for the year to date.  Yikes - what is an overworked, overstressed, marketing manager like me to do! Two years ago I would have been up all night trying to come up with […]

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With all the talk about xRM and the almost unlimited things that today’s CRM systems can do, sometimes we can lose sight of how CRM software can help us with the basics – basic sales and marketing!  One of my favorite Microsoft speakers, Doug Adams, suggested a simple question that every company can ask to […]

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Usability can be the lynchpin between failure and success. The current recession plaguing the global economy has thrust CRM to the forefront. Consequently, businesses are placing greater emphasis on enhancing sales — calling for better action on outstanding leads and detecting opportunities within existing customers. Moreover, businesses must ensure that the sales management processes and […]

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There is much ado these days about CRM.  I’ll bet you even have your “version” of this product installed. I pose the question to you – What has your CRM done for you lately? Bells and whistles are great and can make a system or product seems like the greatest thing since sliced bread, but […]

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Summit Seed is a company whose specialty is turf grass seed that include seed mixtures designed for specific applications including residential lawns, sod producers, golf course, sports turf and low maintenance turf.  They showcase their products in the beautifully manicured grounds outside their offices in Manteno, Illinois.  Summit Seed has been using Microsoft Dynamic CRM for […]

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Written by Marcia Nita Doron, Altico Advisors If you’re the owner, president, or CEO of your company and you ask your sales manager for some key sales metrics, you want the answer to be:  Can do. If you’re the sales manager at your company and the owner, president, or CEO asks you for some key […]

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Microsoft Dynamics CRM is currently going through a very exciting transition from being considered as a CRM application in the traditional sense of customer relationship management to embracing it as a flexible and scalable platform for relationship management of any kind.  The essence of this transition has been captured by a handy new acronym, xRM, […]

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According to a March 2009 study by Nielson, social networks and blogs are now the 4th most popular online activity, ahead of personal email. In addition, time spent on social networking sites is growing 3x faster than the overall internet rate, now accounting for almost 10% of all internet time. While these statistics point out that business […]

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Like most marketing professionals, my new year has started off with an exciting rush of fresh marketing campaigns and activities to help generate new leads for our sales team and a new calendar of valuable educational events for our clients.  The biggest project on our marketing list right now is getting ready for Vision 2010, […]

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xRM – Managing Relationships With Business Software

 

Relationships Beyond Sales Business relationships and contact management related to sales, marketing and sales related customer service have always had a home in standard CRM packages and for the most part, the pitch for traditional CRM has focused on those areas. Today’s CRM systems now have more flexibility and extensibility that can be applied to […]

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