CRM Software Logo

Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

We know that your professional services business is probably a pretty busy place these days.  Your clients are asking for project proposals again and billable hours are on the rise.  The challenge our clients face is meeting the demand for quality proposals within the often accelerated deadlines.  One way they are handling this challenge is […]

continue reading...

Using the Import Tool in Microsoft Dynamics CRM to Update Existing Records

 

By Mike Smith, The Resource Group Keeping a customer database up-to-date can be a time-consuming, tedious task.  While customer records can be individually opened and modified within Dynamics CRM, this is a very manual process which can consume many hours and is error prone due to individual record updates. One of the features in Microsoft […]

continue reading...

 

  The advantages of CRM are so many that they cannot be listed in just one article.  I'll try my best though to highlight the key essentials. A properly planned and designed CRM system can give an organization a clear cut advantage over an organization that doesn't use it. But why take my word? Take […]

continue reading...

 

By Marcia Doron, Altico Advisors I read this on the Microsoft News Center and thought I’d share it with our blog readers.  Convergence 2010 was a great forum for emphasizing Microsoft’s road map for the Dynamics business.  The keynote address focused on how Microsoft is delivering on its Dynamics business vision by providing customer-driven advancements across […]

continue reading...

 

This short video is a case study that explores the improved efficiency in handling thousands of customer queries at Hard Rock Cafe as a result of implementing the Microsoft Dynamics CRM application. Hard Rock Cafe is a chain of 149 theme restaurants spread across 53 countries.

continue reading...

 

The following announcements were made by Stephen Elop, president of Microsoft Business Division, and Kirill Tatarinov, vice president of Microsoft Business Solutions, as part of a joint keynote address at Convergence 2010: This month’s service update for Microsoft Dynamics CRM will deliver seamless integration with Microsoft Dynamics GP 2010 offering huge functionality for Dynamics users. […]

continue reading...

 

There’s an exciting new development happening with Microsoft Dynamics CRM and the CRM functionality in Microsoft Dynamics NAV. Recently, Microsoft confirmed that it will be providing built-in integration with Microsoft Dynamics CRM in the next release of Microsoft Dynamics NAV.

continue reading...

 

Dynamics CRM is a software tool that allows companies to implement their own specific Customer Relationship strategy as opposed to a strategy dictated by the software itself.  Similarly, the system provides extreme flexibility to users, allowing them to accomplish tasks many different ways.  This flexibility is desireable in a modern software package but it can […]

continue reading...

 

Our state department of education has an innovative program which involves sending hands-on math and science training kits to schools.  These math and science kits are refurbished and distributed from 12 warehouses across the state.  Along with tracking the individual materials inside the kits, as well as the locations of the kits, they were required […]

continue reading...

 

Getting the most out of your customer data and business information Customer relationships matter.  Period.  In an era of fast business transactions, immediate need gratification, and tight budgets, the relationship you have with your customer brings revenue and profitability to your business. Today, however, many businesses don’t proactively behave as if customer relationships matter.  In […]

continue reading...
 

 
 
Show Buttons
Hide Buttons