CRM Software Logo

Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

By Marcia Doron, Altico Advisors I read this on the Microsoft News Center and thought I’d share it with our blog readers.  Convergence 2010 was a great forum for emphasizing Microsoft’s road map for the Dynamics business.  The keynote address focused on how Microsoft is delivering on its Dynamics business vision by providing customer-driven advancements across […]

continue reading...

 

This short video is a case study that explores the improved efficiency in handling thousands of customer queries at Hard Rock Cafe as a result of implementing the Microsoft Dynamics CRM application. Hard Rock Cafe is a chain of 149 theme restaurants spread across 53 countries.

continue reading...

 

The following announcements were made by Stephen Elop, president of Microsoft Business Division, and Kirill Tatarinov, vice president of Microsoft Business Solutions, as part of a joint keynote address at Convergence 2010: This month’s service update for Microsoft Dynamics CRM will deliver seamless integration with Microsoft Dynamics GP 2010 offering huge functionality for Dynamics users. […]

continue reading...

 

There’s an exciting new development happening with Microsoft Dynamics CRM and the CRM functionality in Microsoft Dynamics NAV. Recently, Microsoft confirmed that it will be providing built-in integration with Microsoft Dynamics CRM in the next release of Microsoft Dynamics NAV.

continue reading...

 

Dynamics CRM is a software tool that allows companies to implement their own specific Customer Relationship strategy as opposed to a strategy dictated by the software itself.  Similarly, the system provides extreme flexibility to users, allowing them to accomplish tasks many different ways.  This flexibility is desireable in a modern software package but it can […]

continue reading...

 

Our state department of education has an innovative program which involves sending hands-on math and science training kits to schools.  These math and science kits are refurbished and distributed from 12 warehouses across the state.  Along with tracking the individual materials inside the kits, as well as the locations of the kits, they were required […]

continue reading...

 

Getting the most out of your customer data and business information Customer relationships matter.  Period.  In an era of fast business transactions, immediate need gratification, and tight budgets, the relationship you have with your customer brings revenue and profitability to your business. Today, however, many businesses don’t proactively behave as if customer relationships matter.  In […]

continue reading...

 

Listen To This Blog Post – Audio MP3   With the advent of Microsoft Dynamics CRM 2011 right around the corner, the choice between Salesforce.com and Microsoft Dynamics CRM just got a lot easier.  If you are a business that utilizes Microsoft Office applications, including Microsoft Outlook, choosing Microsoft Dynamics CRM 2011 over Salesforce.com makes […]

continue reading...

 

Do your customers know more about their relationship with your company than your employees do?  80% of business leaders believe they do a good job in building customer relationships, while only 8% of their customers agree, according to research from The Whetstone Edge.  If your organization uses more than one system to record and manage […]

continue reading...

 

Integrating project management capabilities into your Microsoft Dynamics CRM implementation seems like a logical step for any professional services based business.  However this oftentimes takes a back seat to tracking sales and marketing activities in lieu of managing the customer relationship after the sale.  For professional services firms the natural evolution from marketing, to sales […]

continue reading...
Page 357 of 375« First...102030...355356357358359...370...Last »
 

 
 
Show Buttons
Hide Buttons