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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

At the July Microsoft Worldwide Partner Conference, Microsoft demonstrated the new capabilities coming in its next version of its customer relationship management (CRM) solution, Microsoft Dynamics CRM 2011. The new version will have the familiar interface and connected experiences users of the Microsoft Office suite are used to. This release will also integrate with Microsoft […]

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By Dan Smith, Altico Advisors David Myron, Editorial Director of CRM Magazine, wrote a great editorial in the July issue.  He used a billiards analogy and called his piece:  “15 Years of Pocket Shots and Miscues.”  Here’s his opening paragraph. “To be good at Eight-Ball, you have to take a measured approach to each shot.  […]

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Today, at Microsoft’s Worldwide Partner Conference, Stephen Elop officially introduced Microsoft Dynamics CRM 2011 (formerly codenamed “CRM5”).  Starting with Microsoft Dynamics CRM Online, Microsoft Dynamics CRM 2011 beta will be released this September.    Microsoft is promising that CRM 2011 will provide “The Power of Productivity” through next-generation cloud productivity features including: Familiar Experiences A […]

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Scalability within an organization is important in today’s economy. You want and need the ability to grow, without impacting the Contribution Margin in a negative way. Four Microsoft Dynamics® CRM whitepapers articulate scalability enhancements for CRM 4.0. See below for brief overviews of each and where you can download for more information. Enterprise Performance and […]

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We’re a little biased at AbleBridge when we’re asked the question, “Why do you feel Microsoft Dynamics CRM is better than other competitive CRM Suite(s)?"  Our answers, however biased, are also educated and based on years of CRM software implementation experience.  They are also based on past experience reselling and implementing several of the current and once […]

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Shortcuts are commonly used throughout Microsoft Office applications and the Windows operating systems. Microsoft Dynamics CRM is no exception. As well as improving the productivity of staff, features like these also help user adoption and with getting new users up and running quickly and efficiently.

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Microsoft’s commitment is strong than ever. It’s no wonder they rank very high as the customer relationship management software solution for businesses of all sizes.  Sales of Microsoft Dynamics CRM have reach over the million user mark. Microsoft’s current release of CRM is Microsoft Dynamics CRM 4.0 with a new release expected in the later part of […]

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In my last blogs, I discussed the concept of XRM (Xtended Relationship Management) which is building unique business applications by leveraging the extensibility of Microsoft Dynamics CRM.  I gave examples of companies that have used deployed XRM and how it helped them move their businesses forward.  In this installment, I will give an example of […]

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During times of economic struggle, most businesses end up making cuts and changes to keep their businesses in the green. From laying off staff to decreasing business travel, reducing marketing efforts and ending bonuses and raises temporarily - there are a variety of ways businesses look to cut their expenses. At the same time, they […]

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Trion is the 2nd largest privately held employee benefits consultant in the United States. Trion implemented Microsoft Dynamics CRM Online to reduce the workload on their IT department. As a result, they saw improved ROI on marketing campaigns, and were also able to get a better understanding of their customers.

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