Microsoft Dynamics 365 Business Central Overview. I attended a 2 day deep dive on Business Central at Microsoft in Manhattan and wanted to share an overview of this new offering. Microsoft Business Central is a full, cloud-based ERP & accounting application. It is the cloud version of Microsoft Navision which has been available for many […]
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Should you buy a Sales Professional or a Sales Enterprise user license for Microsoft Dynamics 365? Here is a summary of the differences between these two license types. Our customers cross both editions, however the ones that fall into the Professional category are very happy they are now only paying for the features they need. […]
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Users of Microsoft Dynamics 365 for Sales now have access to one of the industry's leading payment platforms. OmniPay, by JourneyTEAM, is already one of the most trusted payment solutions out there. The system is intuitive, versatile, and secure. Now, Microsoft Dynamics 365 for Sales users can take advantage of everything this system has to offer. […]
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Every industry uses jargon and short-cut terms for more precise and efficient communication within their industry. Jargon can be great when you’re in the know. In my opinion, though, the technology industry is the absolute WORST with the jargon because it is baked into the very products. CRM vs ERP vs real business […]
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Introducting Microsoft's More "Relaxed" Update Policy for Dynamics 365 Would you believe me if I said "no"? Microsoft recently changed their update policy to give customers more flexibility when it comes to Dynamics 365 Online upgrades. With previous releases, Microsoft introduced self-scheduled upgrades. This allows customers to choose when their upgrades will take place, giving […]
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For Microsoft Dynamics 365 customers concerned about the cost of cloud storage, Azure Blob Storage is an increasingly popular solution. Default storage capacity for Dynamics 365 is 10GB with extra capacity accruing at 5GB per 20 users. This can often prove insufficient if organizations have large volumes of attachments. Email and note attachments often consume the […]
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It has been a long time coming, but Microsoft’s marketing automation solution, Microsoft Dynamics 365 for Marketing, is now available, providing organizations with all the tools they need to automate campaigns, obtain better customer insights, and help drive their sales team. Built on the Microsoft Dynamics 365 Customer Engagement platform (previously known as Microsoft Dynamics […]
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Your new CRM system is up and running. But why isn't anyone using it? According to Principal Analyst Bill Band of Forrester, the biggest threat to a successful CRM project implementation is slow user adoption. Band also states that not only is early and pervasive user acceptance one of the biggest indicators of success, it is a MANDATORY precursor to success. But before we dig into this, it’s important to define exactly what we mean by User Adoption . . .
continue reading...I have seen the Marvel film, “Black Panther,” multiple times in the movie theater. In fact, the first two times were during the same weekend. I love this movie for so many reasons: the storyline, the characters, the setting, the costumes. But, what also really stood out for me was the mind-blowing technology utilized throughout […]
continue reading...Business Process Flows allow you to translate your organization's Service & Sales Processes into simple steps for end users to follow. If you don’t have a process, work with managers to define one! (If you find yourself starting here, remember to include your End Users throughout this entire process - not just management!) Use drag & drop functionality […]
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