General Availability of Power Apps Component Framework has paved way for professional developers to create code components for model-driven/canvas apps for enhanced user experience for end-users working with data on forms, views, and dashboards. It has also enabled the developers to re-use and configure UI components. From extending the functionalities of any application to creating …

Power Apps Component Framework Tips and Tricks you cannot miss! Read More »

If you have documents and attachments in Dynamics 365, you have probably realized Dynamics document management is not the best. Nonetheless, it is convenient to have the documents right there, where users need them. To get the best of both worlds, you used to have to pick multiple solutions. Fortunately, there is now an all-in-one …

Have You Heard About the New Dynamics 365 + SharePoint Document Management Suite? Read More »

2021 is at its end and 2022 is just around the corner. Its that part of time where we do both - look back to the past and look forward to the future. And its that time where we make new resolutions after reflecting on our year long ups and downs. Since there is no …

2022 – New Year, New Resolutions and New Solutions to enhance Dynamics 365 CRM productivity! Read More »

What type of customer should get the highest priority support? All customers are important, but the loudest or highest touch doesn’t always equate to the most important customer to your business. There are two main factors to be considered when prioritizing support interactions. The type of issue The type of customer As I explained in …

Best Practices for Customer Service to Prioritize Support Requests in CRM - Part 2 Read More »

Customer Relationship Management (CRM) solutions are essentially software systems that a business can use to increase sales, stay in contact with your current customers, and make sure that no opportunity is missed.  CRM systems are a place to store and record all prospect and customer interactions in one place. Forward-looking companies realize that in our …

CRM Opportunity Management Features to Close More Sales Read More »

Interruptions rob account managers of productivity - how can they be avoided? I've seen one common frustration after helping hundreds of small businesses implement and fully utilize their CRM software. There are simply too many interruptions! Diligent account managers who strive to reach their daily goals instead wind up putting out fires or spinning their …

Help Account Managers Control Their Time by Getting Proactive in CRM Read More »

Inaccurate or improper delivery addresses is a common problem encountered by the ecommerce industry. Because of this reason, the industry faces a lot of hurdles while delivering products. Every day while distributing the parcel, the deliverymen find themselves in catch 22 situation to locate the exact location of some of the customers. This results in …

Use Geocoding to Effortlessly Reach your Customers using Maplytics within Dynamics 365 CRM Read More »

What's Happening? Microsoft is retiring their Office 365 authentication type, which is currently utilized by their Legacy Dynamics 365 SOAP API.  Microsoft states -> "Effective February 4, 2020, the WS-Trust authentication type that is used by custom clients to connect to Dataverse is deprecated. … Effective April 2022, the authentication protocol will be retired for …

Legacy Dynamics 365 Integrations are Running Out of Time Read More »

Beringer Technology Group recently hosted a webinar with the ClickDimensions team.  ClickDimensions Social Marketing lets your Marketing team move beyond publishing and listening with a full suite of marketing tools. Keep reading to learn more about the features this solution has to offer. Social Marketing Facets Areas of social marketing covered by the solution include: …

ClickDimensions Social Marketing Features Read More »

Did you know there are global search enhancements included in the Microsoft's Dynamics 365 Wave 2 release known as Dataverse search? These powerful Dataverse search features will change the way users filter and search for records in model-driven Power Apps. What is Dataverse Search? Microsoft Dataverse search is a robust tool used for easily querying …

Dynamics 365 2021 Release Wave 2 : Dataverse Search Read More »

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