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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

 

Microsoft Teams has become more and more popular. It has grown from 13 million daily active users in July 2019 to 20 million in November 2019. This growth made Teams even bigger than Slack, the main competitor in the area of chat and team collaboration. One of the reasons for such a significant increase is […]

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Increase Productivity with Dynamics 365 App for Outlook Most business users respond to emails all day long. Oftentimes these emails dictate which tasks you focus on and help you to prioritize the tasks you need to work on. The main way you communicate with your customers and coworkers is email, so doesn't it make sense […]

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With each passing year, more and more Millennials are becoming the driving force in the workplace. Having grown up in a technological age, Millennials are accustomed to the convenience of technology in simplifying tasks, as well as its ability to instantly access information, and they expect to see these benefits in the workplace. This has […]

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Businesses often treat e-commerce and self-service as separate solutions to two distinct business needs. As a result, each solution only solves one issue and customer data is not synchronized between all systems that touch a customer. For example, if a customer purchases an incident tracking solution that solution won’t have a market place and vice […]

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If your experience is that order management software is slow, complicated, and frustrating, we’re betting it’s because you don’t have the right tool for the job. Recently, a client came to us with the following challenge: The client had developed an innovative product that fills a need in the marketplace. The good news is that […]

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                Dynamics 365 Unified Interface - Are you Ready? Microsoft just announced that they are moving up the date for the required transition to the Dynamics 365 Unified Interface. What is the Unified Interface? If you don't know you are likely not prepared for this required transition and […]

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Selecting the best CRM software for your business can be a challenging process. Get it right and your chance of success goes up significantly. CRM or Customer Relationship Management is essentially a business software that helps individuals and teams maximize their productivity by improving customer communications and marketing/sales/customer service effectiveness overall. Primarily, CRM is a […]

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The goal of any field service company is to be as resourceful as possible, which proves more challenging when technicians don't have access to a mobile device. Without a connected mobile device, technicians are wasting resources by dealing with unnecessary customer issues or traveling between the office to the client. If a team of 12 […]

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Business world is quite dynamic. It constantly keeps on changing. In this changing world maintaining B2B relationships is a constant tactical challenge. If you are not aware of key stakeholders, decision-makers or influencers then you will lose the game. At one moment the deal is in your hand, next moment you are off the deal. […]

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As your company grows, adding clients and customers, opening new markets or new offices nearby or around the world, your legacy CRM (Customer Relationship Management) system may have trouble keeping up. If you’ve outgrown Excel spreadsheets and are ready for a full-function CRM (Customer Relationship Management) solution, the CRM Software Blog has a helpful tool […]

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