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Microsoft Dynamics 365 experts providing comparisons and opinions to professionals in the CRM selection process since 2009

 
 

 

SharePoint and Dynamics CRM are excellent products from Microsoft. What happens when you integrate the two platforms? It reminds me the book “Men are from Mars, Women are from Venus”, written by American author John Gray, and states that most relationship problems between men and women are a result of fundamental differences between the sexes, […]

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“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.” – Henry Ford Creating Your Customer-Centric Culture A recent conference on customer service and engagement shared principles that everyone can use to develop pro-customer organizations. The story is not necessarily one of revolution, […]

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As customers’ mentality has changed and customer journey is no longer single-channel, businesses have to be more attentive than ever to stay ahead of the game. Luckily though, CRMs also keep evolving to support advanced customer data analytics and make customer insights more obvious for companies. Why customer data analytics is that important First, it […]

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Dynamics 365 is designed to provide you tools that will guide you through your sales process from new prospects to opportunities and projects. Within Dynamics 365, you can track your activities such as communications, appointments and marketing efforts. It allows you to consolidate the insights your team has gained for each prospect and build invaluable reports. You can utilize its […]

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Aaron Back, MCP, joins ACE Microtechnology as Sr. Microsoft Dynamics CRM Consultant ATLANTA, GA, June 2017 - ACE Microtechnology (ACE) a global business and technology services firm that provides Microsoft Dynamics Solutions - Microsoft Dynamics 365 (CRM) and Microsoft Dynamics GP (formerly Great Plains), has welcomed a new team member – Aaron Back, MCP. Aaron, […]

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Security is on everyone’s mind and has been for quite some time. I can think of no other top of mind security concern than securing data in Office 365 and CRM. The "standard" level of security with Office 365 & Dynamics CRM/365 is a just a password. Passwords can be guessed, hacked, shared unintentionally putting […]

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Hey y’all! This fall, step away from your screens, pack up your big ideas, and head to D36UG/CRMUG Summit Nashville, the most comprehensive, impressive, and roarin’ good time conference of the year. As a proud Gold Sponsor, Ledgeview Partners is excited to share this experience with you as we squeeze every last bit of functionality […]

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When adding leads and contacts to Microsoft Dynamics CRM/365 wouldn't it be nice if the email address could be verified automatically? Incorrect email addresses prevent your messaging from reaching the intended recipient and causes headaches for marketers. We have developed a solution - Email Verification for Microsoft Dynamics CRM/365. As you enter a lead or […]

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Microsoft Dynamics CRM, or Microsoft Dynamics 365 as it is now known, gives companies the ability to quickly solve many of their most challenging problems. CRMs, in general, sync different portions of a business (sales, marketing, services) so they can easily access the same information in real-time from one centralized solution. While Microsoft Dynamics 365 […]

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The ClickDimensions team is always hard at work improving and enhancing its marketing automation software for Dyanmics 365 CRM. They are now releasing updates on an accelerated monthly cycle (previously updates were released every quarter). To stay informed about the what to expect over the next serval months, ClickDimensions has published a public roadmap for […]

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