Synoptek is a Global Systems Integrator (SI) and Managed IT Services Provider (MSP) offering Comprehensive IT Management and Consultancy Services to organizations worldwide.
- Founded in 2001; Headquartered in Irvine, CA.
- Offices and resources across North America and Asia Pacific.
- Over 95% of projects delivered on time and within budget.
- Around 800 employees; served 2000+ clients globally.
- Offer a unique Adaptive Delivery Model: We bring the right resources for your preferred engagement style and budget.
- Support a variety of development technologies and integration frameworks.
Our key offerings include:
Consulting, IT Leadership and Management
- IT Strategy and Planning
- IT Consulting Services
- M&A Due Diligence and Planning
- Program & Project Management
- Business Processes and IT Services Cost Optimization Assessment
- IT Service Management Assessment
- Retained CIO/CTO/CISO/Service Management Services
- Risk Management: Availability and Data Protection Assessment
Business Process and Software Solutions
- Business Applications
- Data Insights
- Product Development Services
- Workforce Productivity
Business Infrastructure and Systems Solutions
- Cyber Security
- Cloud Advancement
- Infrastructure Performance
- Data Protection
Synoptek Delivery Platform
- Technology Leadership and Management
- Program and Project Management
- Analysis and Evaluation
- Managed Security
- Transparency, Reporting, Results
- Infrastructure and Application Monitoring
Microsoft Dynamics CRM (Dynamics 365 Customer Engagement)
Synoptek offers a rich suite of CRM services can help you drive data-driven decision-making like never before. We follow implementation best practices and accelerators during implementation and pride ourselves on customizing the solution till it fits every need of your business. Through our deep understanding of the sales process and strategic partnerships with leading CRM vendors, we implement CRM solutions and customize them based on business needs, enabling organizations to enhance customer engagement and experience, and drive growth. We help our clients in assessing their existing application landscape and suggest solutions across sales, marketing, customer service and field service that best fit their needs while providing implementation, migration, support, and training services – as needed.
Why Choose Synoptek for Dynamics CRM Services?
Our suite of Dynamics CRM services is all you need to maximize business opportunities and drive innovation.
- Quick development methodologies using scrum/agile practices and pride ourselves in customizing the solution until it fits every need of your business
- Our Dynamics CRM solutions are so flexible, they can be adapted to meet changing business needs and scenarios.
- Our time-tested hybrid model combines the handiwork of onsite experts with a highly qualified offshore development team to help you get the most out of your Dynamics CRM investment.
- Being a Microsoft Gold Partner, we leverage the full power of your CRM software to give you a total view of your customer, which can help you turn leads into customers faster, generate revenues from existing customers, and support strong customer service initiatives.
- With our Dynamics CRM support model, you can be sure our resources will do whatever it takes to troubleshoot your CRM system, and provide the required assistance, so your investment is maximized.
Synoptek’s Dynamics Services Benefits:
- While our customers enjoy competitive rates from our blended onshore+offshore delivery model, our consultants consistently drive superior business value through our quality of advice, delivery framework and on-time execution.
- Through a long-term partnership with Microsoft, we enjoy a strong reputation and relationship with engineering “reach” for faster support.
- We utilize Unified Data Model and Agile delivery frameworks that include situational and industry-specific templates for project control and transparency.
- As a Managed Partner for Dynamics Business Applications, Synoptek strives to be a “one-stop provider” for our clients’ technology solutions.