ISV Add-On Product Information
Business Processes: User Adoption, User Training
Assist Dynamics 365 & Power Apps Users with VisualSP's Digital Adoption Platform
VisualSP's Digital Adoption Platform (DAP) can simplify the use of Microsoft Dynamics 365 (CRM and ERP) and Power Apps for your users, while reducing support costs and ensuring compliance.
With VisualSP's DAP, you can provide a robust support layer for your workers, enabling them to become self-reliant and decreasing the burden on IT. This platform integrates seamlessly with Microsoft Dynamics and Power Apps, and other applications as well, providing users with customizable guidance and training experiences without the need to switch application contexts.
VisualSP's no-code guided walkthroughs, inline contextual experiences, and how-to videos allow users to learn within the flow of their work, eliminating the need for outdated training classes and seminars. In-app notifications, banners, and popup alerts make it easy to communicate relevant information to your users, saving you the hassle of sending email blasts or bulletin board notices.
VisualSP's analytics engine provides full usage reporting, allowing you to track hours saved, increased productivity, and your return on investment. Say goodbye to complicated systems and hello to VisualSP's simplified, efficient DAP.
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The fact that it remains hidden yet available at all times for me to use the help when I need it. I love how help content is easily searchable and relevant to what I am looking at on the screen.
What I like most is it's a full-featured user support platform that is mainly built to help employees be more productive without frustration.
Easy to use and understand. + Answers all my thoughts.
We are at the start our our VisualSP journey, but the superlative customer service and wealth of knowledge held by the employees is one of the big strengths. There is such a well-documented need for this type of solution and I'm confident about its ability to help in a variety of ways.
With the planned rollout of our new digital collaboration world, we wanted to enable our users to self-help. We identified following criteria:
○ Low operating costs
○ Use of available Microsoft learning/help content in real time
○ Availability of the solution in multiple languages and customizable
○ Context-based help
Unlike most of the in-app learning tools in the industry, VisualSP is highly focused on Microsoft products which provide enhanced flexibility and integration capability. UI is quite intuitive and on top of that Customer Support team is quite supportive.
This product helps tremendously with user adoption and shortens training time. I love the fact that the content can be customized.
VisualSP is available across the M365 online stack and ensures a smooth connected learning experience across the organization
VisualSP is incredible for just-in-time software training for browser based tools, enabling scale adoption. It also works well for onboarding and maintenance notifications. Also, the company is responsive and support is excellent.
Simplicity and cost of the solution compared to others in the market place.
Engadgement with senior management during pre-sales.
Feedback taken on board and implemented.
Good customer support systems and community calls with other customers for shared learnings.