ISV Add-On Product Information

VisualSP User Adoption Platform for Microsoft Dynamics 365

Simplify the use of Microsoft Dynamics 365

Product Verticals: All Industries
Business Processes: User Adoption, User Training
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Assist Dynamics 365 & Power Apps Users with VisualSP's Digital Adoption Platform

VisualSP's Digital Adoption Platform (DAP) can simplify the use of Microsoft Dynamics 365 (CRM and ERP) and Power Apps for your users, while reducing support costs and ensuring compliance.

With VisualSP's DAP, you can provide a robust support layer for your workers, enabling them to become self-reliant and decreasing the burden on IT. This platform integrates seamlessly with Microsoft Dynamics and Power Apps, and other applications as well, providing users with customizable guidance and training experiences without the need to switch application contexts.

VisualSP's no-code guided walkthroughs, inline contextual experiences, and how-to videos allow users to learn within the flow of their work, eliminating the need for outdated training classes and seminars. In-app notifications, banners, and popup alerts make it easy to communicate relevant information to your users, saving you the hassle of sending email blasts or bulletin board notices.

VisualSP's analytics engine provides full usage reporting, allowing you to track hours saved, increased productivity, and your return on investment. Say goodbye to complicated systems and hello to VisualSP's simplified, efficient DAP.

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CRM Software Blog | Dynamics 365
Average rating:  
 21 reviews
byAnonymous onCRM Software Blog | Dynamics 365
A perfect guide for on-cloud apps

The fact that it remains hidden yet available at all times for me to use the help when I need it. I love how help content is easily searchable and relevant to what I am looking at on the screen.

byAhmed B. onCRM Software Blog | Dynamics 365
Excellent experience

What I like most is it's a full-featured user support platform that is mainly built to help employees be more productive without frustration.

byMartha M. onCRM Software Blog | Dynamics 365
Excellent tool

Easy to use and understand. + Answers all my thoughts.

byVerified User in Maritime onCRM Software Blog | Dynamics 365
Fills a much-discussed need

We are at the start our our VisualSP journey, but the superlative customer service and wealth of knowledge held by the employees is one of the big strengths. There is such a well-documented need for this type of solution and I'm confident about its ability to help in a variety of ways.

byVerified User in Dairy onCRM Software Blog | Dynamics 365
Great collaboration with VisualSP when developing the SharePoint WebPart

With the planned rollout of our new digital collaboration world, we wanted to enable our users to self-help. We identified following criteria:

○ Low operating costs

○ Use of available Microsoft learning/help content in real time

○ Availability of the solution in multiple languages and customizable

○ Context-based help

byVerified User in Information Technology and Services onCRM Software Blog | Dynamics 365
Great Digital Adoption Software for Microsoft Products

Unlike most of the in-app learning tools in the industry, VisualSP is highly focused on Microsoft products which provide enhanced flexibility and integration capability. UI is quite intuitive and on top of that Customer Support team is quite supportive.

byDian Taylor onCRM Software Blog | Dynamics 365
Great Product

This product helps tremendously with user adoption and shortens training time. I love the fact that the content can be customized.

byVerified User in Financial Services onCRM Software Blog | Dynamics 365
Great product with a wealth of functionality

VisualSP is available across the M365 online stack and ensures a smooth connected learning experience across the organization

byVerified User in Civil Engineering onCRM Software Blog | Dynamics 365
Great tool for adoption, fantastic support.

VisualSP is incredible for just-in-time software training for browser based tools, enabling scale adoption. It also works well for onboarding and maintenance notifications. Also, the company is responsive and support is excellent.

byTyrell B. onCRM Software Blog | Dynamics 365
Overall very positive on several key fronts

Simplicity and cost of the solution compared to others in the market place.

Engadgement with senior management during pre-sales.

Feedback taken on board and implemented.

Good customer support systems and community calls with other customers for shared learnings.

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