ISV Add-On Product Information
User Adoption Monitor is a productivity app that monitors and tracks the actions performed by enabled users in Dynamics 365 CRM. It monitors both the common actions and special messages of end users such as Create, Read, QualifyLead, Win, etc. on various frequency periods like daily, weekly, monthly basis. It also keeps track of the amount of time invested by end users in CRM and in each entity records. With the help of dashboards in User Adoption Monitor, managers can get the brief details of user actions per Entity/Action/Period and thereby improve the user adoption of Dynamics 365 CRM.
Some of its key features are:
1. Track actions of CRM users.
2. Track login activities of users.
3. Monitor Dynamics 365 usage of the team members by tracking various web activities.
4. Monitor and ensure the overall completeness of the entity record.
5. Leaderboard and Performance Dashboards for analyses.
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We use User Adoption Monitor in our company to track who is using the system and what they are doing. By doing this it allow us to not only see what reps are up to but also allows us a mechanism to improve our company performance by better understanding who our customers are and what their requirements are.