Through the years I’ve come to appreciate the tremendous impact CRM technology can have on sales operations, but most importantly on the organization as a whole. No matter what your business or industry …
CRM And Sales Force Automation: It’s A Marriage That Starts With A Sales Strategy. Read More »
As a contract research organization, Algos needed a better way to access and optimize projects and customer information, manage project lifecycles, and gain greater operational visibility to make important business …
Positioned For Growth - Microsoft Dynamics CRM Helps Take Algos To The Next Level Read More »
Convergence (April 24-27th in Atlanta) is the premier Microsoft Dynamics event that brings customers, partners, team members and industry experts together. So what does it have to offer someone like you, just looking at Microsoft Dynamics CRM? To be honest, A LOT!
The use of CRM in the education sector is fast becoming best practice. As well as helping colleges, universities, and other educational organisations nurture relationships with students, CRM is also helping towards a wide range of other activities.
The Microsoft Dynamics CRM 4.0 Marketing module has many amazing and easy to use features for list and campaign management. From broad canned spam controlled email blasts to highly targeted …
Do Sales and Marketing work as a team in your organization? Does Sales blame Marketing for not reaching their goals? Do you constantly hear Marketing isn’t bringing in enough qualified …
Sales And Marketing Work As A Team With Microsoft Dynamics CRM Read More »
With CRM 5.0 around the corner I wanted to talk briefly about some of the upcoming features that we know about so far. These are definitely things to get excited …
Time is money! This old axiom is well known in the business world and has always remained a core truth. Every time one of your customer service representatives picks up the phone and says, “How may I help you”, money is spent. It may be the 10 minutes on the phone collecting and documenting the issue(s) or answering simple questions or even documenting the answers for future use. The net result is that every time the phone rings your company spends money.
It is not unusual for Microsoft CRM Marketing & Sales users to become disappointed with the external lists that they receive to conduct Marketing and Sales campaigns. Poor and/or incomplete …
In the first installment we discussed why it is so important for your CRM system to not only be integrated with Outlook but to be WELL integrated with Outlook. We …
