Microsoft Dynamics CRM includes robust out-of-the-box capabilities for marketing, such as data cleansing/segmentation tools, campaign management, and marketing analytics.  These features alone can increase the effectiveness of a company’s marketing programs and help marketing staff track key metrics more easily.  In addition to the incredible core marketing functionality of Microsoft Dynamics CRM, there are many …

Expand Your Microsoft Dynamics CRM Marketing Capabilities With Access Hoover’s Read More »

Along with the introduction of CRM 4.0 a few years back, Microsoft began offering a Hosted CRM environment for customers as well as the On Premise CRM.  I wanted to take a few moments to educate people on the differences, including the benefits of each, and where a business might find value from one over …

Hosted CRM vs On Premise CRM: Which Is Right For Your company? Read More »

Although CRM stands for Customer Relationship Management, it’s a bit of a misnomer because most CRM systems are multi-faceted and handle everything from Sales Force Automation (SFA) to marketing automation and service management.  All of which goes far beyond customer relationship management. What’s more, since a CRM application like Microsoft Dynamics CRM can integrate with …

CRM And Dashboards – A Winning Combination Read More »

If knowing that Microsoft Dynamics CRM now boasts over 1 million users is not enough proof to convince you that Microsoft Dynamics CRM is the preferred customer relationship management solution today, then realizing all the resources you have access to before, during and after implementation should help seal the deal! Microsoft Dynamics CRM has come …

With Over 1 Million Users, Microsoft Dynamics CRM Resources Are Endless! Read More »

As wealth management firms try to stand out in the marketplace by improving customer satisfaction levels and customer loyalty, they look toward solutions that can deliver a holistic view of the customer and customer service functions while being easy to integrate into existing banking applications. For the wealth management firms Mainstay Partners interviewed, using Microsoft Dynamics CRM has helped them deliver improved service, create a customer-centric approach, build better client relationships, and gain competitive advantage.

Great excitement surrounds this integration tool for Microsoft Dynamics CRM 4.0 and Microsoft Dynamics GP 10.0.  This integration tool is easy to implement: wizard driven installation, system preparation tool, lightweight footprint that utilizes web services and eConnect and Web Service to web service integration.  The integration tool is easy to use - right out of …

Released! Microsoft Dynamics CRM 4.0 Adapter Read More »

As a Dynamics CRM user I’m always looking for ways to cut corners and slice time off manual processes.  For the past few years, I’ve been using Constant Contact to manage my company’s email communications.  Both CRM and Constant Contact provide great feature and functionality benefits, but natively they are not integrated.  I just discovered …

Integrate Constant Contact And Dynamics CRM! Read More »

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