Every month, enCloud9 chooses one topic from the Power Platform/Dynamics 365 universe and focuses their blogging on that topic. This past month, our topic was the Dynamics 365 updates from the 2022 Release Wave 1. We wrote a four-part series about the upcoming features. Here are snippets of each article we wrote and links so …

It's Dynamics 365 Release Wave Month at enCloud9! Read More »

Modern CRM (Customer Relationship Management) solutions have become highly complex. That’s because they are designed by and for Fortune 500 companies and have lots of bells and whistles. Of course, that’s good news for Fortune 500 companies. But if yours is a small or mid-sized organization, you might wonder if anyone up there knows how …

Get a CRM System Designed for Your Small Business Read More »

Microsoft in its Dynamics 365 Wave 2 release 2020, first released preview of the new feature called Sales Accelerator under Sales Insight. Sales Accelerator, available only after activating Dynamics 365 Sales Insights license, provides a customized experience to sellers by minimizing their decision-making time in choosing the next best course of action. It helped sellers …

Sales Accelerator in Dynamics 365 CRM – Lets explore what it is! Read More »

  When a business invests in a Customer Relationship Management (CRM) solution like Microsoft Dynamics, it invests in the organization's smooth running and efficiency. A well-maintained CRM will give everyone in the business, who needs access to customer data relating to just about any function, the right information at the right time. Conversely, a poorly …

Keeping Your CRM Up-To-Date and Healthy Read More »

Microsoft Dynamics 365 and Power Platform 2022 Release Wave 1 is here, and it brings new innovations that provide significant capabilities to transform your business. The Microsoft Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Supply Chain Insights, Human Resources, Commerce, …

Microsoft Dynamics 365 2022: Wave 1 Release Read More »

The first 100 days of a CRM implementation are the most crucial to set yourself up for success. Forming good habits and promoting user adoption right from the start is much easier than allowing disuse, workarounds, and negativity to take root and then trying to counteract it later. In this article, I'm going to share …

Tips to Maximize the First 100 Days of CRM Adoption Read More »

The arrival of spring seems especially welcomed this year as we all look forward to brighter days ahead. Our CRM Cloud Upgrade team is excited to share the following Microsoft video released earlier this month showcasing the latest integration between Microsoft Teams and Dynamics 365. This 3-min video is well worth the watch, showcasing the …

Great Microsoft CRM video and our New Cloud Upgrade website Read More »

In our last post, we talked about the process of quoting and how much CPQ (Configure, Price, Quote) software can benefit your sales organization. This follow-up will discuss what sort of businesses and industries use CPQ. CPQ apps work with your other business technology, such as CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning). …

What Businesses and Industries Benefit from CPQ? Read More »

Microsoft Dynamics 365 and Power Platform 2022 Release Wave 1 has arrived, and Microsoft showcases new innovations that provide instrumental capabilities to revolutionize your business. This blog will focus on Dynamics 365 Marketing. The Microsoft Dynamics 365 release encompasses features across Dynamics 365 applications, including Marketing starting April 1st, 2022. Review the regional deployment schedule here. What's new with Dynamics …

Dynamics 365 Marketing and Power Automate Release Wave 1 Read More »

A rich work culture undoubtedly enhances the productivity of employees leading to higher sales and higher returns. For this, organizations across the world are implementing new techniques to uplift and motivate employees to put forth their best effort in achieving organizational goals. And one such technique is GAMIFICATION! Gamification plays an important role in uniting …

First Look Webinar: Improve user engagement, productivity, ROI, and much more with Dynamics 365 CRM Gamification Read More »

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