Discover how you can streamline business processes, improve system integration, and increase revenue at JourneyTEAM’s 2021 Business Technology Summit.     Join us for our ninth annual Business Technology Summit (BTS), a two-day virtual event to be held on November 9th and 10th. This free event includes over a dozen keynote speakers and breakout sessions that delve deep …

Registration for JourneyTEAM’s 2021 Business Technology Summit Now Open Read More »

The recent oil spill off the California coast is a devastating reminder of the importance of proactive and predictive field service. When your product is damaged or fails, your most valuable assets (your customers and the many lives that your business touches) can be forever impacted. How IoT Solutions Can Help HSO’s in-house field service solutions have …

Demo: Experience Connected Field Service in Action Read More »

Every business generates a plethora of data every minute. This data is analyzed, organized, and secured to the optimum for reporting, interpretation, and other usages in Microsoft Dynamics 365. 80 % of this data has a location component associated with it. This is where the mapping and data visualization power of Maplytics, your preferred Location …

Integrating Maps within Dynamics 365 CRM for Upscaled Business Goals Read More »

For a majority of business professionals, the outdated ways to manage Dynamics 365 CRM documents/attachments causes hindrance to their productivity. But with the arrival of SharePoint Security Sync  - a popular SharePoint integration app – managing CRM documents/attachments has become much easier and flexible. It has enhanced the user experience and ensured secure access to …

Store Dynamics 365 CRM data in SharePoint in customized folder structure, the way you always wanted! Read More »

    Ken Eldridge, MBA, joins ACE Microtechnology, Inc. as CRM Practice Director ATLANTA, GA, October 2021 - ACE Microtechnology, Inc. (ACE) is a global business and technology services firm that provides Microsoft Dynamics Solutions to the mid-market.  ACE is a Gold Certified Direct Cloud Solution Provider of Dynamics 365 Business Central, Dynamics 365 Customer …

Ken Eldridge, MBA, joins ACE Microtechnology, Inc. as CRM Practice Director Read More »

Field service agents often come face-to-face with a variety of challenges in tracking, organizing, updating, and managing activities on the field. They also need to overcome issues such as lack of resources, miscommunication, and poorly planned routes. Therefore they end up embracing a modern field service platform, assuming it to be the answer to all …

The Advantages of Dynamics 365 Field Service Read More »

Given the volume of data in CRM, managing documents and storage space in Dynamics 365 CRM is no mean feat. And most of the business professionals agree that this tedious task tends to hamper their productivity. In such situations, it becomes necessary to find new smart ways to tackle this persisting problem. But you don’t …

Webinar - SharePoint, Dropbox or Azure Blob Storage manage documents/attachments on cloud, sync Dynamics 365 CRM security model with SharePoint the smart way! Read More »

Within each industry, individual businesses feel the weight of similar struggles. In manufacturing, some of these struggles arise from common sales and marketing choices that do not benefit the business in today’s market, but actively stagnate or hinder it. Three of these common sales and marketing mistakes revolve around the use of customer relationship management …

Three common sales and marketing mistakes in manufacturing and how to avoid them Read More »

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