Your customers expect personalization, constant innovation and exemplary user experiences- and they don’t want to have to wait for delivery. As traditional markets are being disrupted and turned upside down by supply chain delays and innovative entrants, new markets are being built, and the competition – always fierce – is intensifying. As smart factories and …

What's driving the Factory of the Future? Read More »

A Preferred app on Microsoft AppSource, Lead Assignment and Distribution Automation is the apt app to systematically distribute or assign Leads (or any other entity records) recorded in Dynamics 365 CRM.  A quite popular app in its own terms, it ensures that there is no cherry picking, mismanagement or overlooking while Leads are automatically assigned …

Get higher ROI by automating assignment of Dynamics 365 CRM Leads/Cases using Round Robin or Capacity Algorithm Read More »

This article provides you the information on how to manage updates in Dynamics 365 online especially how to get early access to new updates. So, if you want to manage anything related to your environment you need to go to the Admin Portal. Here is the link for it https://admin.powerplatform.microsoft.com. If you have access to the …

How to manage Updates in Dynamics 365: Update Releases and early access Read More »

Discover how you can streamline business processes, improve system integration, and increase revenue at JourneyTEAM’s 2021 Business Technology Summit.     Join us for our ninth annual Business Technology Summit (BTS), a two-day virtual event to be held on November 9th and 10th. This free event includes over a dozen keynote speakers and breakout sessions that delve deep …

Registration for JourneyTEAM’s 2021 Business Technology Summit Now Open Read More »

The recent oil spill off the California coast is a devastating reminder of the importance of proactive and predictive field service. When your product is damaged or fails, your most valuable assets (your customers and the many lives that your business touches) can be forever impacted. How IoT Solutions Can Help HSO’s in-house field service solutions have …

Demo: Experience Connected Field Service in Action Read More »

Every business generates a plethora of data every minute. This data is analyzed, organized, and secured to the optimum for reporting, interpretation, and other usages in Microsoft Dynamics 365. 80 % of this data has a location component associated with it. This is where the mapping and data visualization power of Maplytics, your preferred Location …

Integrating Maps within Dynamics 365 CRM for Upscaled Business Goals Read More »

For a majority of business professionals, the outdated ways to manage Dynamics 365 CRM documents/attachments causes hindrance to their productivity. But with the arrival of SharePoint Security Sync  - a popular SharePoint integration app – managing CRM documents/attachments has become much easier and flexible. It has enhanced the user experience and ensured secure access to …

Store Dynamics 365 CRM data in SharePoint in customized folder structure, the way you always wanted! Read More »

    Ken Eldridge, MBA, joins ACE Microtechnology, Inc. as CRM Practice Director ATLANTA, GA, October 2021 - ACE Microtechnology, Inc. (ACE) is a global business and technology services firm that provides Microsoft Dynamics Solutions to the mid-market.  ACE is a Gold Certified Direct Cloud Solution Provider of Dynamics 365 Business Central, Dynamics 365 Customer …

Ken Eldridge, MBA, joins ACE Microtechnology, Inc. as CRM Practice Director Read More »

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