Part two of my post takes into consideration the consulting team. First and foremost, it is imperative for the project manager to set expectations with the client. Too often at …
Part Two: Why CRM Implementations Fail - The Consulting Team Read More »
So, since I’m new around here (my first post) just to get it out of the way I thought I’d do a quick intro. I’m Joe CRM, the “voice” of …
4 great business reasons your boss should send you to Microsoft Dynamics Convergence 2010!
There are a host of Microsoft products that support the agility and productivity of Microsoft Dynamics CRM, each providing unique benefits that can’t be matched by CRM solutions built on other platforms or built to simply function on top of the Microsoft platform.
Early customer relationship management (CRM) technology was complex, costly and plagued by poor user adoption. Users who did deploy CRM systems reported that projects failed to achieve expected returns on …
Part One: Why CRM Implementations Fail - The Client’s Perspective Read More »
Are you someone who, in the last several years, gave Microsoft Dynamics CRM a chance, only to find yourself disappointed in what it could (or couldn’t) do? If so, you …
Make A Resolution To Reconnect With Microsoft Dynamics CRM 4.0 Read More »
1. Turns Microsoft Office Outlook into the one place where you can manage both customer data and communications. Microsoft Outlook messaging and collaboration client is already the world's leading tool …
10 Reasons Why Your CRM Should Be Microsoft Dynamics CRM Read More »
Microsoft Dynamics CRM includes robust out-of-the-box capabilities for marketing, such as data cleansing/segmentation tools, campaign management, and marketing analytics. These features alone can increase the effectiveness of a company’s marketing …
Expand Your Microsoft Dynamics CRM Marketing Capabilities With Access Hoover’s Read More »
Along with the introduction of CRM 4.0 a few years back, Microsoft began offering a Hosted CRM environment for customers as well as the On Premise CRM. I wanted to …
Hosted CRM vs On Premise CRM: Which Is Right For Your company? Read More »
Although CRM stands for Customer Relationship Management, it’s a bit of a misnomer because most CRM systems are multi-faceted and handle everything from Sales Force Automation (SFA) to marketing automation …
