Dynamics CRM for Public Sector

CRM Cloud Upgrade's Logo It’s time to ditch your Dynamics CRM VPN

It’s time to ditch your Dynamics CRM VPN. Time for some spring clean-up. For most Microsoft Dynamics CRM users who are using an in-house server-based CRM, your IT team has had to set up extra steps to provide secure remote access to your CRM users. This added access is often in the form of a …

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HSO's Logo With the Right HR Technology Solution, Governments of Any Size Can Handle Workforce Management

When you consider all the powerful technology available today, it’s surprising how often organizations across every industry still rely heavily on spreadsheets and paper-based processes. Surprisingly, this isn’t due to a resistance to new technology. And even for state and local municipalities, budget is rarely a factor. The problem is most sophisticated software falls short. …

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HSO's Logo Preventing Government Fraud: A Proactive Approach

Today more than ever, fraud is a topic on everyone’s mind. Government fraud at all levels—from municipal to federal—is quite serious. Governments exist to serve tax-paying citizens; therefore, they need to know things about those citizens to provide services. Unfortunately, bad actors are looking for ways to make a quick buck by exploiting the public …

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Crowe's Logo 3 Powerful Things Real Companies Did With Microsoft Dynamics 365

What are the results? You can read hundreds of articles about the features of Microsoft Dynamics 365, but it is the actual results that matter. Instead of just sharing overviews and hypothetical scenarios, we want to share some recent real-world examples of business challenges the Crowe team solved for clients, across industry and business function, …

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CRM Dynamics - An HSO Company's Logo How to Attract Younger Members to your Association

A Membership Association does many things, but it always has one overriding business goal – to increase its members. Increased membership is what drives revenues and allows the Association to fulfill its mandate. Yet, the 2018 Innovation Benchmarking Research study on Associations found that nearly half of Associations are failing to grow. Stagnant or negative …

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JourneyTEAM 's Logo The Better CRM: Microsoft Dynamics 365 or Salesforce? Forrester study says Dynamics 365.

The world of CRM is populated with all kinds of “solutions.” We use quotation marks here before many of these so-called customer relationship management “solutions” are anything but.   That said, there are only two real options for the vast majority of businesses: Salesforce or Dynamics 365. They’re both industry leaders, and they both have …

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Affiliated Resource Group's Logo 7 Trends in How Client Expectations are Changing for their CRM Solution

Defining desired business outcomes,  focusing on the relationship, and understanding the value in business optimization. Over the last several months I have been involved in assisting several of our CRM customers with planning and implementing upgrades to improve their relationships with their customers or clients. The organizations range from traditional industrial/supply chain companies and professional …

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Mobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce

Resco, a leading provider of cross-platform mobile CRM solutions to businesses of all sizes has made an announcement today. Their number one fully-fledged offline mobile CRM solution is available to the Salesforce community using mobile sales and field service. Thereby, extending their overall strategy and bringing a platform to any organization that utilizes Salesforce solutions …

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HSO's Logo Microsoft Dynamics CRM Online Government: How It is Used to Deliver Exceptional Outcomes

There is increased pressure on government organizations at all levels to provide citizens with easy access to products and services. However, they need to stay mindful of budget and resource constraints. A whitepaper by Microsoft, Deliver Extraordinary Public Service with a Trustworthy Cloud , introduces Microsoft Dynamics CRM Online Government as a solution well-equipped for …

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HSO's Logo Microsoft Dynamics CRM in the Public Sector: Helping Government Help Its People

Most people think of CRM in business terms: Lead tracking, contact dates, and similar sales-oriented functions. But CRM has been successfully applied in non-business roles in ways that may surprise you. For instance, the rich features found in the latest CRM software makes it an ideal candidate to handle many of the tasks performed by …

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