A Membership Association does many things, but it always has one overriding business goal – to increase its members. Increased membership is what drives revenues and allows the Association to fulfill its mandate. Yet, the 2018 Innovation Benchmarking Research study on Associations found that nearly half of Associations are failing to grow. Stagnant or negative […]
continue reading...Dynamics CRM for Public Sector
The Better CRM: Microsoft Dynamics 365 or Salesforce? Forrester study says Dynamics 365.
The world of CRM is populated with all kinds of “solutions.” We use quotation marks here before many of these so-called customer relationship management “solutions” are anything but. That said, there are only two real options for the vast majority of businesses: Salesforce or Dynamics 365. They’re both industry leaders, and they both have […]
continue reading...Microsoft Dynamics CRM Online Government: How It is Used to Deliver Exceptional Outcomes
There is increased pressure on government organizations at all levels to provide citizens with easy access to products and services. However, they need to stay mindful of budget and resource constraints. A whitepaper by Microsoft, Deliver Extraordinary Public Service with a Trustworthy Cloud , introduces Microsoft Dynamics CRM Online Government as a solution well-equipped for […]
continue reading...Microsoft Dynamics CRM in the Public Sector: Helping Government Help Its People
Most people think of CRM in business terms: Lead tracking, contact dates, and similar sales-oriented functions. But CRM has been successfully applied in non-business roles in ways that may surprise you. For instance, the rich features found in the latest CRM software makes it an ideal candidate to handle many of the tasks performed by […]
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