Dynamics 365 CRM software is used to record and maintain customer information, streamline processes which in turn improves the profitability of the business. It organizes this information to provide a 360 degree view of the customer which further enhances the management of relationship between the customer and the organization. With Dynamics 365 CRM end users […]
continue reading...Dynamics CRM for Public Sector
Why You Should Make Geo-Analytics Part of Your Business Plan
What is Geo-Analytics Geo-coded, or location-based data integrated with analytics results in powerful GeoAnalytics. GeoAnalytics provides hidden insights into geographical aspect of data extracting crucial information of geospatial system. It provides accurate data as geo-codes of a location or in simple terms latitude and longitudes, and a broader data as postal code, street name, house […]
continue reading...How to Attract Younger Members to your Association
A Membership Association does many things, but it always has one overriding business goal – to increase its members. Increased membership is what drives revenues and allows the Association to fulfill its mandate. Yet, the 2018 Innovation Benchmarking Research study on Associations found that nearly half of Associations are failing to grow. Stagnant or negative […]
continue reading...The Better CRM: Microsoft Dynamics 365 or Salesforce? Forrester study says Dynamics 365.
The world of CRM is populated with all kinds of “solutions.” We use quotation marks here before many of these so-called customer relationship management “solutions” are anything but. That said, there are only two real options for the vast majority of businesses: Salesforce or Dynamics 365. They’re both industry leaders, and they both have […]
continue reading...Microsoft Dynamics CRM Online Government: How It is Used to Deliver Exceptional Outcomes
There is increased pressure on government organizations at all levels to provide citizens with easy access to products and services. However, they need to stay mindful of budget and resource constraints. A whitepaper by Microsoft, Deliver Extraordinary Public Service with a Trustworthy Cloud , introduces Microsoft Dynamics CRM Online Government as a solution well-equipped for […]
continue reading...Microsoft Dynamics CRM in the Public Sector: Helping Government Help Its People
Most people think of CRM in business terms: Lead tracking, contact dates, and similar sales-oriented functions. But CRM has been successfully applied in non-business roles in ways that may surprise you. For instance, the rich features found in the latest CRM software makes it an ideal candidate to handle many of the tasks performed by […]
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