Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

Dynamics CRM for Public Sector

The Better CRM: Microsoft Dynamics 365 or Salesforce? Forrester study says Dynamics 365.

March 12, 2018 · JourneyTEAM · No Comments

The world of CRM is populated with all kinds of “solutions.” We use quotation marks here before many of these so-called customer relationship management “solutions” are anything but. That said, there are only two real options for the vast majority of businesses: Salesforce or Dynamics 365. They’re both industry leaders, and they both have […]

7 Trends in How Client Expectations are Changing for their CRM Solution

October 12, 2016 · Affiliated, Mike Moran · 1 Comment

Defining desired business outcomes, focusing on the relationship, and understanding the value in business optimization. Over the last several months I have been involved in assisting several of our CRM customers with planning and implementing upgrades to improve their relationships with their customers or clients. The organizations range from traditional industrial/supply chain companies and professional […]

Mobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce

October 7, 2016 · Agnes Valkova, Resco · Comments Off on Mobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce

Resco, a leading provider of cross-platform mobile CRM solutions to businesses of all sizes has made an announcement today. Their number one fully-fledged offline mobile CRM solution is available to the Salesforce community using mobile sales and field service. Thereby, extending their overall strategy and bringing a platform to any organization that utilizes Salesforce solutions […]

Microsoft Dynamics CRM Online Government: How It is Used to Deliver Exceptional Outcomes

July 7, 2016 · AKA Enterprise Solutions · 1 Comment

There is increased pressure on government organizations at all levels to provide citizens with easy access to products and services. However, they need to stay mindful of budget and resource constraints. A whitepaper by Microsoft, Deliver Extraordinary Public Service with a Trustworthy Cloud , introduces Microsoft Dynamics CRM Online Government as a solution well-equipped for […]

Microsoft Dynamics CRM in the Public Sector: Helping Government Help Its People

June 29, 2016 · AKA Enterprise Solutions · Comments Off on Microsoft Dynamics CRM in the Public Sector: Helping Government Help Its People

Most people think of CRM in business terms: Lead tracking, contact dates, and similar sales-oriented functions. But CRM has been successfully applied in non-business roles in ways that may surprise you. For instance, the rich features found in the latest CRM software makes it an ideal candidate to handle many of the tasks performed by […]

What Is a 360-degree View of Your Customer, Why You Need It, and Why Microsoft Dynamics CRM Is the Best Way to Get It

April 27, 2016 · Rob Triggs, CRM Dynamics Ltd. · 1 Comment

There’s an old expression that knowledge is power. In business, knowledge is much more than that. Properly harnessed and managed, knowledge makes money, saves time, strengthens relationships, and grows your business. And there is no better tool on the market to help you reap the benefits of knowledge than Microsoft Dynamics CRM. Having readily available […]

Introducing Peak Engagement & Peak Portals for Dynamics CRM

October 5, 2015 · Peak Engagement · Comments Off on Introducing Peak Engagement & Peak Portals for Dynamics CRM

We’re pleased to announce Peak Engagement as our new company name and Peak Portals as our new name for CRM Vertex, your portal solution. If you’ve been joining us on our hike to the peak, you know that this announcement has been highly anticipated and full of company and product improvements that have been created […]

Support in the Age of the Customer

September 23, 2015 · Peak Engagement · Comments Off on Support in the Age of the Customer

As a company that is focused on delivering web portals to help drive better customer engagement through multiple channels, it is amazing how many times we hear the following: “I want to get a portal up and running so I can retire my email and phone support options and make all of my customers enter […]

Localized Web Portals by CRM Vertex

August 7, 2015 · Peak Engagement · Comments Off on Localized Web Portals by CRM Vertex

As we roll into the dog days of summer, CRM Vertex, a web portal provided for Microsoft Dynamics CRM, is pushing out a refreshing new release – version 2.2.0.0. Though we previously announced we were moving to a semi-annual release cycle there was so much great functionality we wanted to deliver that we couldn’t wait. Three […]

CRM Portal Company Begins Hike to the Peak of Customer Engagement

July 21, 2015 · Peak Engagement · Comments Off on CRM Portal Company Begins Hike to the Peak of Customer Engagement

As you may know, a core focus of CRM Vertex has always been creating an environment to drive engagement for internal and external users and customers. Our product and services have allowed you to drive this engagement through our self-service portal powered by Microsoft Dynamics CRM. Coming this October, CRM Vertex takes engagement to new, […]

Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

Dynamics CRM for Public Sector

The Better CRM: Microsoft Dynamics 365 or Salesforce? Forrester study says Dynamics 365.

Mobile Sales & Field Service Offline Mobile CRM for Dynamics CRM and Salesforce

Microsoft Dynamics CRM Online Government: How It is Used to Deliver Exceptional Outcomes

Microsoft Dynamics CRM in the Public Sector: Helping Government Help Its People

Featured Success Story

Contributing Members:

Other Languages

Top Authors

Topics

Sites We Recommend