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Dynamics CRM for Public Sector

Plauti's Logo D365 CE partners keep rebuilding the same duplicate detection fix. Nobody seems to mind. They should.

You close out a migration. The duplicate workstream took longer than scoped; it always does, but you got there. Post go-live, the data looks clean. The client signs off. Six […]

Plauti's Logo The hidden cost of dedupe workarounds across a year of migrations

Every CE practice has a version of the same story. The proposal goes out. Scope is defined. The data migration is in there: extract, transform, load, validate. Duplicate detection is […]

Plauti's Logo Native D365 duplicate detection goes quiet exactly when you need it

You're three days from go-live. The migration is done, the data is in, and the client is running final validation. Then someone opens the Accounts list and starts scrolling. Same […]

Plauti's Logo Web API inserts bypass D365 duplicate detection by default. Here's what to do about it

You imported 40,000 contacts. Your duplicate rules are on. You're looking at 6,000 dupes. You set up duplicate detection rules before the migration. You checked them. They work in the […]

emfluence Marketing Platform's Logo Managing Public Sector Communications Across Teams

Government organizations often face a unique communications challenge. Unlike many businesses that operate under a single marketing department, public sector organizations frequently have multiple departments communicating with citizens, businesses, visitors, […]

Rapidi's Logo 5 Data Problems for AI in Dynamics 365 CRM (and How to Fix Them)

Summary: Most AI failures in Dynamics 365 stem from data issues, not technology issues. Duplicate records, disconnected systems, inconsistent formats, stale information, and missing fields all produce unreliable outputs from […]

JourneyTeam's Logo Modernizing Student Engagement with Power Platform

How UVA’s Batten School Streamlined Workflows and Cut Costs   At the University of Virginia’s Frank Batten School of Leadership and Public Policy, bloated systems were blocking innovation. What started […]

emfluence Marketing Platform's Logo Improving Citizen Engagement with Dynamics 365 and Marketing Automation

Government organizations face growing expectations from the communities they serve. Citizens increasingly expect the same level of communication and responsiveness they experience from businesses, nonprofits, and other organizations. They want […]

HSO's Logo Are your government services accessible?

Most state and local governments would say their services are accessible to their constituents. Equal access to government services is an essential core value of governments and their agencies across […]

HSO's Logo Make Your Government Infrastructure Inspections More Efficient to Ensure Public Safety

Many state and local governments are straining to maintain public infrastructure, such as roads, bridges, water treatment facilities, schools, and ports. Repair and maintenance costs are mounting, and governments must […]