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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.

 
 

Dynamics CRM for Non Profit

Digital Transformation and Cloud Technology for Nonprofits: Changing the World

How Microsoft’s Azure Cloud is Helping Nonprofits with Digital Transformation Cloud technology is virtually everywhere in today’s world, though thousands of nonprofits working in remote areas haven’t been able to take advantage of the benefits that it offers. In a nutshell, cloud technology allows users to access both software and hardware over the internet. The […]

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3 CRM Benefits That Will Boost Your Member Retention

Membership retention is like a window into your nonprofit’s health – your association’s gauge of overall organizational performance. If retention is high, morale and productivity are, too. If it’s low, concerns abound. What is your nonprofit’s retention rate? What would you like it to be? According to Associations Now Daily News, a common retention target […]

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3 Features to Look for in the Best CRMs for Nonprofits

As a nonprofit leader, your mission is unique, attracting a loyal member base. The people who join your organization are your lifeblood – they share a passion for your purpose, and they contribute their resources to help you accomplish it. Because past involvement with a nonprofit is the best indicator of future involvement, growing your […]

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Comment un organisme à but non lucratif a pu optimiser ses opérations avec Microsoft Dynamics CRM

Action main-d’œuvre, un organisme à but non lucratif ayant pour mission d’aider les personnes à besoins particuliers à intégrer le marché du travail, cherchait une façon plus efficace de gérer ses opérations que l’utilisation de documents papiers, de documents Word et de tableurs Excel. L’information portant sur les participants, les membres du personnel et les […]

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CRM Optimization: Advancing Team Work & Collaboration

In my first post on CRM optimization and the evolving needs of our clients, I outlined the trend for organizations to shift their focus and expectations regarding their CRM system. By changing their mindset from a strictly sales force automation tool to a business solution, they allow their CRM system to actually help them achieve […]

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7 Trends in How Client Expectations are Changing for their CRM Solution

Defining desired business outcomes,  focusing on the relationship, and understanding the value in business optimization. Over the last several months I have been involved in assisting several of our CRM customers with planning and implementing upgrades to improve their relationships with their customers or clients. The organizations range from traditional industrial/supply chain companies and professional […]

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What Is a 360-degree View of Your Customer, Why You Need It, and Why Microsoft Dynamics CRM Is the Best Way to Get It

There’s an old expression that knowledge is power. In business, knowledge is much more than that. Properly harnessed and managed, knowledge makes money, saves time, strengthens relationships, and grows your business. And there is no better tool on the market to help you reap the benefits of knowledge than Microsoft Dynamics CRM. Having readily available […]

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How a Not-For-Profit Organization Has Optimized Their Processes with Microsoft Dynamics CRM

Action main-d’oeuvre, a non-profit organization with their mission to assist in the integration of people with special needs into the workforce, was looking for a more efficient way to manage operations other than through paper documents, Word files and Excel spreadsheets. Their problem was that the information on participants, staff members and partners was not […]

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