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Dynamics CRM 2015 New Features

Bruce Biron, Joins ACE Microtechnology, Inc. as Microsoft Dynamics CRM Practice Lead

Bruce Biron, joins ACE Microtechnology, Inc. as Microsoft Dynamics CRM Practice Lead ATLANTA, GA, August 2015 - ACE Microtechnology (ACE) a global business and technology services firm that provides Microsoft Dynamics Solutions - Microsoft CRM and Microsoft Dynamics GP (formerly Great Plains), has welcomed a new team member, Bruce Biron. Bruce brings over 15 years […]

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General Availability of Microsoft Dynamics CRM 2015: Update 1

MS Dynamics CRM vs Salesforce Sign up for a free CRM course! Learn more about CRM's features Microsoft has announced general availability of its first update for Microsoft Dynamics CRM 2015. The update promises to offer intelligent customer engagement that delivers enhancements. These changes will enable employees to efficiently collaborate across sales, service, and marketing departments, […]

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Quote with Optional Products and Services with Dynamics Docs for Dynamics CRM

One of the keys to great price proposal is providing options to your client. If you only give them one, they will perceive your proposal as a take it or leave it option. However, providing them options shifts the question from “do I purchase or not” to “do I purchase option 1 or option 2” […]

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NEW Dynamics CRM Online Update 1 Documentation Kit

Be prepared for Dynamics CRM Online Update 1 by downloading the new Dynamics CRM Online Update 1 documentation kit.  It has everything you need to get your administrators and end users up to speed on what's new, as well as training.  The documentation and training  (eBooks, user guides and quick reference cards) can be downloaded via a […]

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Microsoft Dynamics CRM and FieldOne: A Beautiful Marriage for Customer-centric Field Service Management

  In the past decade we have seen a whole spectrum of customer-centric businesses realize the need for better, integrated field service management tools. Whether it be for on-site maintenance, repairs, installations, or contracted services, Field Service Management solutions are used by many different industries for many different reasons. It came as no surprise to us when […]

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Spring 2015: Themes in CRM: Branding and Personalizing Your CRM

The Product team at Microsoft has put in a lot of work over the last few years really focusing on the end user to make CRM easier to use and in the process they have been making it, uh, well “prettier” too. In 2013 they did a complete overhaul of the User Interface and every […]

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Microsoft CRM 2015 – Immersive Excel Experience?

With the release of Microsoft CRM 2015, Microsoft has produced a lot of material about the new features and functionality in this version. As has been discussed before, this upgrade is quite a bit different than other upgrades and as such there is a lot of material discussing the new features A rather neat feature […]

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Microsoft CRM Outlook Client Will Not Connect After Upgrade to CRM 2015 Online

Your upgrade was completed by Microsoft and now your users cannot connect to Microsoft CRM 2015 with their Outlook Client. When configuring the client, you receive a generic error stating "There is a problem communicating with Microsoft Dynamics CRM server". Fortunately, the error also includes a "Help me resolve this issue" link.     Help […]

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5 Time-Saving Features in the Dynamics CRM 2015 Tablet App

When it was released earlier this spring, Microsoft Dynamics CRM 2015 update 1 brought with it a variety of enhancements to help users make the most of their busy days. One of the best of these new features was a totally redesigned tablet app. It was revamped to make the things that people do most […]

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Microsoft Worldwide Partner Conference by the Numbers – 2015 Edition

We always leave with a ton of great takeaways and announcements from Microsoft's WPC and this year was no different. 0: number of sails in the new Dynamics logotype. From Monday’s keynote, it was noted that since “Microsoft is the lead brand on all content”, there shall be “no sails” in the logotype. Sail on… 1: […]

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