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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


CRM Software Selection Tips

4 Ways to Transform Your Business with a Modern CRM Solution

In the last few years, automation has become more than a luxury for keeping up with customer expectations, it's a necessity. Our digital world simply provides too many avenues for sales and marketing teams to focus on manually. Even large firms that had seemingly perfected their processes for working with legacy CRM solutions have seen […]

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New White Paper: CRM Is Not Just for Salespeople – It Is for Your Customers!

Why is it that some people think CRM is just for salespeople? After all, CRM stands for Customer Relationship Management. And when it comes to customers, there are many people in your company who interact on a daily basis with your customers. Certainly not just salespeople. To illustrate how Microsoft Dynamics CRM Online works across […]

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Estimate Microsoft Dynamics 365/CRM Cost with Online Quick Quote Tool

Imagine your company growing, expanding, opening new offices, and reaching out to new clients around the globe. It is an exciting idea to contemplate, but also one that can be a bit frightening. As your company grows, you will need to decide if your CRM system can accommodate that growth. If it cannot, you might […]

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CRM: How Much Will It Cost?

If you are researching CRM (Customer Relationship Management) software solutions for your business, no doubt Microsoft Dynamics CRM is on your short list. Of course you are concerned about functionality, compatibility and ease of use, but a major concern, especially for a small to midsize or startup business has got to be the cost. Just […]

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Ledgeview’s ABC’s of Microsoft Dynamics CRM

Today, the process of engaging customers can't be one-size-fits-all. It needs to be adaptive across all touch points and within the context of who your customer is and what they are doing. Microsoft Dynamics CRM helps companies delivery exceptional customer experiences that create long-term relationships based on knowledge and trust. But where do you start […]

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Microsoft Dynamics CRM vs. Salesforce – 5 Reasons Why Dynamics is the Better Value

If it takes the average person 10 minutes to decide whether or not to buy a shirt (Skipton Building Society), then how long does it take the average business to pick out a CRM solution? While most CRM solutions provide standard functionality like opportunity and campaign management, there's lots to consider when it comes down to […]

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The Role of the Modern CRM Platform – Loyalty and the Customer Experience

There was a time when leads and opportunities were managed within Excel sheets, or by using simple contact management software. Sales teams reacted to customer demands and worked from a set of scripts that helped direct them to what they needed. “The bulk of B2B purchasing decisions take place before a customer contacts a supplier.” Today’s customers are much more […]

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6 P’s of a Successful CRM Implementation – Choosing a Product and Partner

CRM implementation offers a rewarding step toward improving your business for both your customers and your employees. But a CRM implementation not driven by goals and proper planning can turn into an uphill battle to measure your ROI, as well as achieve the most benefits. Reaching your CRM goals is simply a matter of certain principles and […]

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Interview Questions to Ask Your Own Team Before Starting a CRM Software Evaluation

Did you know that the experts who can provide the best start to your CRM software evaluation are right within your own organization? Before you engage an outside vendor why not take the time to interview your own team using the questions below. This will give you a clear picture of what you have now, […]

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Webinar: Microsoft Dynamics CRM vs Salesforce

Next Wednesday, June 22nd, join us for our free webinar as two of the leading CRM solutions face-off in a comparison battle. Microsoft Dynamics CRM provides both an On-Premise offering as well as CRM Online/SaaS (software as a service) while Salesforce is the world leading cloud-based CRM solution. In this webinar we will dig in […]

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