Dynamics CRM for Supply Chain

7 Trends in How Client Expectations are Changing for their CRM Solution

Defining desired business outcomes,  focusing on the relationship, and understanding the value in business optimization. Over the last several months I have been involved in assisting several of our CRM customers with planning and implementing upgrades to improve their relationships with their customers or clients. The organizations range from traditional industrial/supply chain companies and professional …

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What Is a 360-degree View of Your Customer, Why You Need It, and Why Microsoft Dynamics CRM Is the Best Way to Get It

There’s an old expression that knowledge is power. In business, knowledge is much more than that. Properly harnessed and managed, knowledge makes money, saves time, strengthens relationships, and grows your business. And there is no better tool on the market to help you reap the benefits of knowledge than Microsoft Dynamics CRM. Having readily available …

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How Dynamics CRM Helps a Christmas Tree Broker Enjoy the Holiday Season

The holiday season can make or break any distribution business, but a company that distributes Christmas trees has even more pressure to perform. One of our Dynamics CRM clients is a Christmas tree broker. They need to manage the relationships between farms, trees, truck distributors, retail locations and orders. And they need this information quickly …

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A Big Win for Service Companies and their Customers

Microsoft Dynamics CRM and FieldOne field service management software have come together. This is big news. And good news. Think of Dynamics CRM and FieldOne as a fork and knife. Both are incredibly useful and functional tools in their own right. Each has some rudimentary ability to do what the other does, though results aren’t …

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Bruce Biron, Joins ACE Microtechnology, Inc. as Microsoft Dynamics CRM Practice Lead

Bruce Biron, joins ACE Microtechnology, Inc. as Microsoft Dynamics CRM Practice Lead ATLANTA, GA, August 2015 - ACE Microtechnology (ACE) a global business and technology services firm that provides Microsoft Dynamics Solutions - Microsoft CRM and Microsoft Dynamics GP (formerly Great Plains), has welcomed a new team member, Bruce Biron. Bruce brings over 15 years …

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How a Distributor Improved the Quoting Process in Microsoft Dynamics CRM

How do you prepare quotes? It seems that every company has their own unique way of calculating and preparing quotes. The EditAble CRM Grid tool makes it easier to mold the quoting process in Microsoft Dynamics CRM to the way you do business. Out of the box, quoting capabilities within Dynamics CRM are regimented. You …

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