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Microsoft Dynamics 365 & Dynamics CRM experts provide reviews and opinions to aid professionals with the Dynamics 365 selection process.


Convergence 2014

CRM is Key to Getting, Growing and Keeping Customers

Customer Relationship Management, or CRM, is the backbone of any business.  That sounds like a bold statement, but it is true.  Think about it:  when you bought goods or services you might have done so because of how helpful someone at the store was to you, right?  Or think about when you call in to […]

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Top 5 Features of AbleBridge Data Grid for Microsoft Dynamics CRM

One of the wish list items that comes up over and over again by Microsoft Dynamics CRM users is robust, editable grids. Out of the box CRM sub-grids are a bit clumsy, require far too many clicks, and don’t allow for inline editing. This is where AbleBridge can fill a big hole. In fact, AbleBridge's […]

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Microsoft Dynamics Marketing: What’s Included and How Much does it Cost?

During Microsoft Convergence 2014 in Atlanta, Microsoft presented Dynamics Marketing – a new end-to-end, cloud-based marketing automation suite offered as part of the Microsoft Dynamics product line. Dynamics Marketing is the offspring of Microsoft’s 2012 acquisition of Marketing Pilot and is expected to be available in Q2 2014. Microsoft Dynamics Marketing comes with a pre-configured […]

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Using Microsoft Dynamics CRM to Create an Integrated Social Strategy: Beyond Counting Followers

In today’s hyper connected world where individuals have a wealth of information at their fingertips through the web and a variety of social media channels, you may or may not be surprised to hear that on average 57% of customers have gone through the buying cycle before they ever contact you. That’s why the idea […]

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Parature: What Is It and How Can It Help Boost Customer Satisfaction?

Ever since January when Microsoft announced it had acquired Parature, a cloud based customer service solution provider, there’s been a fair amount of speculation about what this means for Microsoft’s Dynamics CRM customer relationship management platform.  And while Dynamics CRM will certainly benefit from Microsoft’s purchase, the exact timing remains unclear.  According to a recent […]

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Famous Brands Using Microsoft Dynamics CRM – Name Dropping at Convergence 2014

There are over 40,000 companies (with 4 million) users that rely on Microsoft Dynamics CRM. A few of these companies were highlighted at Convergence 2014 – the annual Microsoft Dynamics user event. See how many of these famous brands you recognize:   Ball Corporation (Dynamics CRM) Bank of China (Dynamics CRM) Big Brothers Big Sisters […]

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Microsoft Dynamics CRM 2013 by Numbers

See our new infographic with pretty impressive facts and figures about Microsoft Dynamics CRM 2013!   by Caltech CRM

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How Many Companies Use Microsoft Dynamics CRM? Updated 2014

At Convergence 2014 it was announced that 40,000 companies use Microsoft Dynamics CRM. Which is 4 million individual Dynamics CRM users. This is a customer count increase of 2.6 percent and a user increase of 33 percent over 2013. 2015: Microsoft Dynamics® CRM 40,000+ companies (4.4 million users) 2014: Microsoft   Dynamics® CRM 40,000   […]

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1 Year Later with Chobani And Weight Watchers On Microsoft Dynamics

At the Microsoft Dynamics Convergence 2014 event, we checked in with two Customer Excellence award winners on the mainstage – Chobani and Weight Watchers. Are they still loving their Microsoft Dynamics systems?     Chobani Maureen Hurley, Vice President of IT for Chobani said Microsoft Dynamics was rapid to deploy and “has been a godsend to […]

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2D Product Configuration for Microsoft Dynamics

At Microsoft Dynamics Convergence conference in Atlanta, we unveiled our advanced configure-price-quote feature called Interactive 2D Designer. It's a dynamic, interactive product configuration feature that fully integrates into Microsoft Dynamics. On the Convergence showroom floor, a number of Microsoft Dynamics CRM customers that sell configurable, multi-option, and customizable products were excited to provide this dynamic solution to its […]

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