About Microsoft Dynamics 365

Win More Customers With Marketing in Dynamics 365

Turn prospects into business relationships with marketing in Dynamics 365 Orchestrate customer journeys and engage your target audience in real time by using built-in marketing features in Dynamics 365. The three built-in marketing features we will focus on in this blog are marketing lists, campaigns, and quick campaigns. Marketing becomes a breeze once you have these …

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Understanding Microsoft Dynamics 365 Customer Engagement (CE)

Many companies lack insight into their data, forcing them to scramble and respond to situations and challenges as they arise. Do your customer service agents always waste time looking for information when they receive support calls or do you have the tools and resources in place to anticipate when a customer will contact you and …

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The Common Data Model And Microsoft’s Nonprofit Accelerator V2

Nonprofits play an unbelievably significant role in dealing with the world’s harshest challenges — whether providing education opportunities to people in certain communities, offering food and shelter to destitute, or providing healthcare and medicine to remote locations. They work hard to achieve their mission and usually and unfortunately, they are underfunded. Now, Microsoft has a …

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Getting Around in Dynamics 365: A Dynamics 365 Navigation Guide

  Dynamics 365 Customer Engagement is a key tool in increasing productivity. Our Dynamics 365 navigation guide can be an excellent training tool – as well as a great reference guide to refer back to. In Dynamics 365, you are never more than a few clicks away from the information you need to access. Let’s …

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Software Integration Evolution: Challenges of the Past, Present, and Future

Look at the successful enterprises around you. Don’t they all depend heavily on underlying software applications? The problem is that, as time goes by, enterprises invariably end up with software created with disparate technologies and built by several vendors. The number of software applications varies according to the size of the organization. According to our research, small …

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Dynamics 365 2021 Release Wave 2 Customer Service and Field Service Updates

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service (Read more...)

Dynamics 365 Microsoft Cloud for Nonprofit 2021 Release Wave 2

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications (Read more...)

What's new with Dynamics 365 Marketing?

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central. (read more...)

 

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