In our previous blog, we outlined the many changes that have affected the CRM industry, including ever changing customer and user expectations. We stressed the importance for organizations to adopt a new mindset of continuous improvement and new approaches to managing their CRM technology and processes investments over time. But how can that actually be […]
continue reading...About Microsoft Dynamics 365
Why CRM Must be an Ongoing Program, Not a Technology Implementation – Part 1
Define, Build, Test, Deploy, Support….Upgrade. Do it all again in a few years. Historically companies have allocated time and money to a CRM effort as a “one-time, big event.” Once live, the resources and dollars allocated were reduced to the bare minimum to simply maintain and support the CRM system until the next major upgrade. […]
continue reading...Microsoft Dynamics 365 for Sales CRM: How to Write Plug-ins in Azure Functions
Microsoft Dynamics 365: How to Write Dynamics 365 CRM Plug-ins Using Azure Functions While a lot has changed over the years with Microsoft Dynamics 365 for Sales (formerly Dynamics 365 CRM), there’s one thing that’s been a consistent feature of the software. We’re talking, of course, about plug-ins. What is a plug-in? Simply put, […]
continue reading...enCloud9 Webinar Series – Dynamics 365 Unified Interface, Outlook App, and Hubs
Microsoft Dynamics 365 continues to evolve. Among the most impactful changes for users are the new Unified Interface, the Outlook App, and Hubs. Join enCloud9 in these three webinars to understand how these changes will affect how your organization uses Dynamics 365 and how to plan for these updates. Introduction to Dynamics 365 Unified Interface […]
continue reading...Les 5 fonctionnalités de la mise à jour d’octobre 2018 de Microsoft Dynamics 365 que nous attendions le plus
La dernière mise à jour cloud majeure de Microsoft Dynamics 365 est finalement arrivée le mois dernier ! En effet, la version d’octobre 2018 de Business Applications amène une nouvelle gamme de fonctionnalités et d’améliorations que nous attendions impatiemment. Comme nous en avions parlé précédemment, tous les utilisateurs de Microsoft Dynamics 365 doivent migrer […]
continue reading...An Introduction to the Microsoft Power Platform
Imagine…One app platform for Office 365 and Dynamics 365. Well, now you don't have to imagine anymore. Microsoft Power Platform is here! What is the Microsoft Power Platform? Power Platform combines the robust power of PowerApps, PowerBI, and Microsoft Flow into one powerful business application platform - providing quick and easy app building and data insights. Each […]
continue reading...CRM for Distribution: Multi-Currency Support
Many more companies are buying and selling globally nowadays. In the next five to six years global eCommerce sales will almost double what they were just a year ago. Beringer has recognized this trend and added multi currency support in the latest CRM for Distribution update. If your ERP system is already setup to […]
continue reading...Microsoft Dynamics 365 Tips and Tricks: Use Business Rules
If you take a look at your System Administrator CRM Utility Belt of super powers, make sure that Business Rules are included. Initially introduced in CRM 2013 and available in 2013, 2015, 2016 and Dynamics 365, Business rules allow you to apply form logic without needing JavaScript code or building plug-ins. System Administrators rejoice! Configuration above customization! […]
continue reading...Dynamics 365 v. 9 New Functionality – Virtual Entities
Virtual entities were introduced in Dynamics 365 (Online) version 9.0. Virtual entities sound quite futuristic but put simply they enable integration of data stored in external systems without the need of custom code and data replication. This blog describes the benefits of using virtual entities, how to use them and what to think about when […]
continue reading...Top 5 Microsoft Dynamics 365 October 2018 Release Features
The next major cloud update for Microsoft Dynamics 365 arrived this month! The upcoming Business Applications October 2018 release comes with a host of features and enhancements that we are really excited about. As mentioned previously, all Dynamics 365 users will have to migrate to the new version by January 31, 2019 to take […]
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