How Dynamics 365 Will Help Your Company Attract and Retain Employees
The workforce is changing in dramatic ways. As the baby boomer generation continues to exit the workforce, they are being replaced with millennials – the first generation to grow up …
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United Airlines PR Fiasco is a Reminder for All Companies
United Airlines removal of a ticketed passenger from a plane in Chicago has spurred anger and protest across social media platforms. Memes, online jokes, and articles are being published at …
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What Happened to Microsoft Dynamics CRM Online?
Thousands of customers rely on Microsoft Dynamics CRM Online to manage their customer relationships, sales pipelines, marketing campaigns, and service calls. If you’re one of those who utilize CRM Online …
How Will Dynamics 365 Effect Microsoft Dynamics CRM Customers?
You may have heard about Dynamics 365, which is the latest offering from Microsoft for small to midsize businesses. This new offering is taking the place of Dynamics CRM Online …
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Ten Tips for Finding Information Faster and More Efficiently in Microsoft Dynamics CRM
Having all of your information in your Microsoft Dynamics CRM database is beneficial to not only the sales team but also to marketing, administration and office staff. Being able to …
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Top Benefits of Microsoft Dynamics CRM Online
As more and more software is being offered on a cloud platform, we’re seeing a reduction in pricing that is giving companies a reason to make the move. Purchasing and …
Technology is Changing the Way Nonprofits Do Business
Technology is changing the world around us – sometimes in subtle ways and sometimes in very dramatic ways. Consumer behavior is changing, companies are figuring out how to best use …
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Gaining Sales with Email Functionality from Microsoft Dynamics Marketing
If you’re relying on an independent email marketing company, like Constant Contact or Mail Chimp to stay in contact with your customers, you probably have experienced some drawbacks. Marketers looking …
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Streamline Your Customer and Prospect Information with Microsoft Dynamics CRM
What happens when one of your sales people leaves the company? Do all of the leads in their pipeline vanish because you don’t have the information and notes to follow …
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Why Training Employees in Customer Service Isn’t Enough
As a consumer, there is nothing more frustrating than poor customer service. In fact, a survey published in the Customer Experience Impact report found that 82% of consumers said that they …
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