Articles By: Rockton Software

Rockton Software's Logo CRM 2013 Navigation Contest - Win $5000

There is something to be said about the decision to make Dynamics CRM 2013's top-bar navigation system universal to all screen sizes. Personally, I think the new navigation is a …

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Rockton Software's Logo Premier Support with Microsoft

We purchased a Premier Support contract with Microsoft this past year, and one of the benefits of their consulting team includes a Code Review. We had a Microsoft employee on-site …

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Rockton Software's Logo CRM 2013: Social Insights

I recently attended a CRMUG Ask the Experts webinar about leveraging Social Insights in Dynamics CRM 2013. It was the second session in a series of seven, which will all …

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Rockton Software's Logo Mobile CRM Application

With the release of Microsoft Dynamics CRM 2013, Microsoft wanted to make it business personal. The redesign of CRM 2013 was to help people do their best work and deliver …

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Rockton Software's Logo CRM 2013: I'm Impressed

With the recent release of Dynamics CRM 2013, I'm impressed with the work Microsoft has done. They've invested a lot in the user experience, and while it takes a few …

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Rockton Software's Logo Design Flaw in Importing Connections in CRM 2011

Never willing to call a bug a bug, Microsoft support was able to confirm to me that “by design” the importing of the Connections entity in CRM 2011 does not …

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Rockton Software's Logo CRM Solution Packager – Quick Look

I recently had the opportunity to evaluate the CRM Solution Packager and what use it could provide in our CRM ALM. Our current process at Rockton Software www.rocktonsoftware.com was to …

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Rockton Software's Logo Deploying CRM Customizations Part 1: Team Foundation Build with Static Solution Exports

For anyone doing extensive CRM Customizations or product development there will undoubtedly come a point when you will want to implement continuous integration as a best practice. Continuous Integration (as …

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Rockton Software's Logo Benefits of Tracking Customer Data in CRM 2011

Tracking customer data is imperative for making a business successful, whether you have one customer or a million. It provides your business with the ability to know your customers in …

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Rockton Software's Logo CRM 2011 Lazy Loading of Attributes

Recently, I had been having a CRM issue. I needed to retrieve the CreatedBy attribute for a customer CDH entity, so I could compare it to the current user for …

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