Articles By: Peter Wolf, Azamba Consulting Group

Azamba Consulting Group's Logo Help Account Managers Control Their Time by Getting Proactive in CRM

Interruptions rob account managers of productivity - how can they be avoided? I've seen one common frustration after helping hundreds of small businesses implement and fully utilize their CRM software. There are simply too many interruptions! Diligent account managers who strive to reach their daily goals instead wind up putting out fires or spinning their …

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Azamba Consulting Group's Logo Help Account Managers Get More Done in CRM by Controlling the Flow

How can your CRM help account managers simplify tasks? Most users view their CRM as a giant data center. It is where all of the data from silos, such as email accounts, spreadsheets, and operational systems, come together. While that is true, it barely scratches the surface of the value that you can get from …

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Azamba Consulting Group's Logo Help Account Managers Sell More by Eliminating the Noise in the CRM System

Does your CRM system make it easy for your account managers to reach their goals? Whether you’re about to implement a CRM system or you’ve been live for some time, applying a few basic principles can help your team do their jobs better with less stress. More productive account managers and sales reps equal higher …

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Azamba Consulting Group's Logo 3 CRM Strategies to Support Remote Working

Last year certainly was a year like no other. While many businesses struggled to stay afloat, others were able to adapt and keep going by allowing their employees to work remotely. This year, things are slowly opening up and hopefully getting back to normal.  But moving your team back to working at the office may …

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Azamba Consulting Group's Logo Insider Tips To A Successful CRM Implementation

How do we determine authenticity? From “fake news,” to Nigerian Princes who want to share millions with us, to tv doctors promoting the latest cure-all, how can we know who to trust? Sometimes, it is obvious (chances are nobody is trying to give you a million dollars.) But what about other everyday decisions we need …

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Azamba Consulting Group's Logo How to Create and Use Email Signatures in Microsoft Dynamics 365 for Sales CRM

  In this video by our Dynamics 365 CRM support team, we'll look at how to create email signatures in Microsoft Dynamics 365 for Sales.   "How do I create an email signature?" is a very common question from users, especially early on, and they are pretty simple to set up.   They are also …

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Azamba Consulting Group's Logo How to Enable Business Process Flows in Microsoft Dynamics 365 for Sales CRM

  In this video by our Dynamics 365 CRM support team, we'll look at how to enable business process flows in Microsoft Dynamics 365 for Sales.   Business process flows are useful for standardizing how your team tackles particular tasks. Basically, they serve as guides for how to get things done.   For example, you …

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Azamba Consulting Group's Logo How to Use Connections in Microsoft Dynamics 365 for Sales

  In this video by our Dynamics 365 CRM support team, we'll look at how to use Connections in Microsoft Dynamics 365 for Sales to create searchable relationships between entities.   Connections add valuable layers of relationship information to your records. For example, you can connect a contact to multiple accounts, which is highly valuable …

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Azamba Consulting Group's Logo Want CRM Success? Serve the Servants First!

  Imagine this:   You’re the owner or manager of a small business. You’re facing mounting competitive pressures and shrinking margins. Differentiation has become harder and harder because your competitors are one click away on the Internet.   You need to create consistent, high-quality experiences to keep prospects and customers coming back for more.   …

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Azamba Consulting Group's Logo What's in a Name? CRM vs ERP and the Importance of Speaking Your Customers' Language

  Every industry uses jargon and short-cut terms for more precise and efficient communication within their industry. Jargon can be great when you’re in the know. In my opinion, though, the technology industry is the absolute WORST with the jargon because it is baked into the very products.   CRM vs ERP vs real business …

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