Articles By: OTT, Inc.

Microsoft Dynamics CRM 2011 Training - SharePoint 2010, Upgrade Preparations, and Hands-on Lab

Microsoft Dynamics CRM 2011 is here – now it’s your time to experience it for yourself! Join OTT, Inc. for our complimentary April CRM Net(work) Training, which will focus on Microsoft Dynamics CRM 2011, specifically around integration with SharePoint 2010 for document management, upgrade preparations, and will also include a hands-on lab so you can …

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Microsoft Dynamics CRM 2011: Top Features to Be Excited About

Microsoft recently released Microsoft Dynamics CRM 2011 to the world as the next iteration of their popular Dynamics CRM application. For users of CRM 4.0, there are a number of enhancements and improvements to the application, many targeted at end users. The top few features to get excited about, and possibly encourage organizations to upgrade …

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Unleashing the Marketing Power of Microsoft Dynamics® CRM Part 2: Feeding the Sales Pipeline and Tracking Marketing Results

“What were the results of our last email campaign?” “Why should your marketing budget be increased?” “Where are all my leads?” If you’re in the marketing world, it’s likely that you have heard these questions on more than one occasion, and maybe you’ve struggled with your response. However, my hope is that after reading this, …

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Unleashing the Marketing Power of Microsoft Dynamics® CRM Part 1: Campaign Execution & Management and List Creation & Management

If you are responsible for the marketing initiatives of your organization, maybe you’ve wondered if there is a way to use technology to help you with your daily tasks. Being a fellow marketer myself, some of you may be asking the same questions I struggled with, such as, is there a technology that will assist …

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How to Implement a Successful Sales Process with CRM

A sales process is a structured methodology and process to help move a prospective customer through to a sale. Generally a sales process will be customized for your specific business and industry, under the assumption that most of your customers will be going through the same process for buying. There are a number of sample …

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Learn More About Microsoft Dynamics CRM at the 2010 Summit!

Learn more about Microsoft Dynamics CRM at the 2010 Summit. OTT, Inc. Announces 2010 Summit – The Microsoft Dynamics GP, Microsoft Dynamics CRM, Information Technology, and Custom Development User Event - their eighth annual educational Microsoft Dynamics and Information Technology event.

Relationship Management and Fundraising with Technology in the Non-Profit Sector

Microsoft offers software to qualifying 501C3 corporations at significant discounts through their Open Charity licensing program, and through Tech Soup, a non-profit distributor of technology from many vendors. In addition, flexible products like Microsoft Dynamics CRM and SharePoint may be applied to a wide range of business applications. Even more savings accrue to these 501C3 …

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