Jim Bertler, Logan Consulting

Bringing more customers in is always a priority for companies, yet sometimes they fail to see the possibilities for profit right in front of them—their current customers! Reiterating relationships with already loyal customers keeps them dedicated to your business. Showing your current clients how much they mean reminds them why they choose to do business with …

Valuing the Customer with Microsoft Dynamics CRM Read More »

Mobilizing the way your company does business and solidifies sales is one of the first steps in creating a successful business model. Providing sales and service personnel with data like inventory availability and current pricing, creates this ability to do business on-the-go. Having to wait to receive a quote for several days gives customers the …

Mobilizing Sales with Microsoft Dynamics CRM Read More »

With the rapid evolution of the internet the opportunities for advertising have become endless. Media companies can offer a variety of platforms to customers at all different scopes and costs. This variety can create stress for salespeople whose job it is to present all the advertising options to their customers. A system like Microsoft Dynamics …

How Microsoft CRM Creates Convenience in the Media Industry Read More »

Relationship building with current and new clientele is one of the fundamental stepping stones in creating a successful business. Salespeople have been at the forefront of this task in the past, but as the competition continues to rise it is key your industry is on top of these important relationships. There is no real method …

Building Up Your Customer Value with Microsoft Dynamics CRM Read More »

The beauty of undergoing a Microsoft Dynamics 365 implementation is that it can be as simple or complex as a user wants to make it. Often times people have a preconceived notion that Microsoft Dynamics 365 needs to be set up a particular way; that there are a few set steps to complete and once …

Thinking Outside the Box with CRM’s Out-of-the-Box Functionality Read More »

Deciding to implement a new CRM system like Microsoft Dynamics CRM in your Organization requires a significant investment of both time and money. These projects can be costly, and with so much on the line, it should come as quite the surprise that so many CRM projects fail right off the bat. Ensuring that your …

3 Mistakes You Don’t Want to Make in a CRM Implementation Project Read More »

This past week, Microsoft surprised us all with big news of their latest acquisition - business to business, social media mogul, LinkedIn. Microsoft acquired LinkedIn for $26.2 billion on Monday June 13 and has high hopes of enhancing their user face. Over the past year, Microsoft has been working hard to revamp their Dynamics CRM line …

Microsoft’s Latest Acquisition Means Big Things For The Microsoft Community Read More »

Anyone in the process of looking for a new CRM software system has heard of the benefits (and costs) of customization. Systems like Dynamics CRM have the potential to be extremely powerful, however without customization, the out-of-the-box features will only take you so far. These one size fits all features are built to be basic …

3 Reasons Why Customization is Worth Every Penny Read More »

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