Articles By: JourneyTEAM

JourneyTEAM 's Logo New Features Now Available in Microsoft Azure AD and Microsoft Intune

As the COVID-19 pandemic continues to drag on, migration to the cloud is continuing to accelerate. Research conducted by IDC predicts that by the end of 2021, 80% of enterprises will put a mechanism in place to migrate to the cloud twice as fast as before the COVID-19 pandemic. One cloud provider that is experiencing …

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JourneyTEAM 's Logo The Versatility of Microsoft Dynamics 365: Five Real-World Success Stories

From data flows and email flows to customer entitlements and multiple lookups, one company demonstrates the power and versatility contained in Dynamics 365. One of the biggest attractions to today’s CRM solutions is their ability to connect data from across an organization. From purchasing history and customer needs to current pricing and payment information, this …

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JourneyTEAM 's Logo Microsoft Releases Embedded Chat to Teams

The long-awaited feature of embedded chat is now in public preview for Microsoft users. The release is part of the 2021 wave two updates planned by Microsoft. Collaboration is critical for businesses looking to provide the best possible experience for customers. Not only must business teams constantly communicate with colleagues but also with stakeholders, customers, …

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JourneyTEAM 's Logo Microsoft Releases New Updates to Power Platform

Discover the latest features and capabilities of Power BI and Power Apps released in Fall 2021.  Historically, gathering, analyzing, and reporting on corporate data was achievable only by IT professionals or those with strong technical skills. Business executives or other employees who wanted to access data had to submit a formal and specific request to …

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JourneyTEAM 's Logo Registration for JourneyTEAM’s 2021 Business Technology Summit Now Open

Discover how you can streamline business processes, improve system integration, and increase revenue at JourneyTEAM’s 2021 Business Technology Summit.     Join us for our ninth annual Business Technology Summit (BTS), a two-day virtual event to be held on November 9th and 10th. This free event includes over a dozen keynote speakers and breakout sessions that delve deep …

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JourneyTEAM 's Logo How to Sync Exchange Appointments and Tasks with the Dynamics 365 App for Outlook

One of the many reasons businesses are attracted to Dynamics 365 as a CRM system is because of its easy integration. The solution easily connects to other Microsoft solutions such as Outlook, Office 365, Power BI, and so much more. As a result, users have a centralized hub where they can view and manage all …

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JourneyTEAM 's Logo New CRM, Microsoft Dynamics 365, and Azure Updates Discussed at Tech Insider Update

Recently, JourneyTEAM held their Q3 Tech Insider Update where they previewed new changes, updates, and releases made to Microsoft products, including Dynamics 365. In addition to resolving bugs and limitations in existing tools, the recent changes help business teams streamline data analysis, simplify business processes, and increase accessibility and visibility into valuable customer data.    …

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JourneyTEAM 's Logo Tech Insider Update Delivers the Latest in Microsoft Dynamics 365 CRM Enhancements

The Q2 2021 Tech Insider Update hosted by JourneyTEAM previewed the latest and up-and-coming enhancements to Microsoft products including Microsoft Dynamics 365 CRM platform.   Delivered in a rapid-fire format, JourneyTEAM experts served up business strategies and insider tips that help you apply the updates to your workflows so you can better serve your customers, work …

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JourneyTEAM 's Logo JourneyTEAM Uses Dynamics 365 Marketing to Plan Annual Event

Companies today live in an interesting time. So many product offerings and services are so similar that customers now have plenty of choices. While in the past, customers would have selected the best or cheapest product, they’re no longer doing so. Instead, customers are all about who provides the best experience.     Thanks to technologies …

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JourneyTEAM 's Logo Merging Microsoft’s Customer Engagement with the Business Central Experience

JourneyTEAM, a Microsoft Gold Partner, is always looking for opportunities to architect experiences with first-party app integration within the Microsoft Business Application ecosystem. Specifically, we’re searching for ways to streamline the user experience while incorporating Microsoft’s Power Platform as the overlaying technology.    One such scenario occurs in Lead to Cash processes. A sales team …

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