Why It’s Important To Define The Scope Of Your CRM Project - Right At The Start
CRM project scoping is where your business requirements, processes, timescales, costs, and what you’re looking to achieve from your CRM software project are agreed upon and clearly set out. It is …
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How to Get a Free Trial of Microsoft Dynamics CRM Online, and Why You Should Engage With a Business Partner Before You Start
When you’re evaluating CRM software, there's no better way to appreciate a product’s features and understand the benefits it will deliver to your business than by trying it for yourself. …
14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’
Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to …
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How Microsoft Dynamics CRM 2011’s Built-In SharePoint Integration is Delivering Major Business Value
One of the key features included in the release of Microsoft Dynamics CRM 2011 is built-in integration with SharePoint. Now that the latest version of Microsoft Dynamics CRM has been around …
Important Changes to the Microsoft Dynamics CRM Release Cycle
Microsoft recently (May 2011) issued an updated ‘Statement of Direction’ for its flagship CRM solution Microsoft Dynamics CRM. One of the major points in the statement, which relates to Microsoft …
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UK CRM Specialist Concentrix Acquired By Technology Services Group (TSG)
The UK IT company Technology Services Group Limited (TSG) has acquired Midlands-based business software, IT services, and CRM specialist Concentrix Limited. This is part of the strategic acquisition plan of …
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Evaluating CRM Software? 10 Questions to Help You Shortlist the Right CRM Solutions
When you’re investigating possible CRM software solutions for your business, there’s quite a variety to choose from. These range from freeware and open-source contact management applications, right through to commercial …
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Why is Being Able to Personalise Microsoft Dynamics CRM so Important?
Being able to set up the software the way you like it, and having it tailored to your role, is one of the key features of Microsoft Dynamics CRM 2011. Users can personalise the areas they regularly work with in a whole variety of ways. So why is this important?
Microsoft Dynamics CRM Online Launches in the UK - with Discounted Pricing
Microsoft’s cloud version of its leading CRM solution, Microsoft Dynamics CRM Online was launched in the UK and many other countries for the first time on 17th January 2011. Along with a host of new features, enhancements and developments, the price of Microsoft Dynamics CRM Online is starting out at a discounted rate of only £22.75 per user per month
Tips for Deploying Microsoft Dynamics CRM Online (and the Difference From On-Premise)
In the latest release of Microsoft Dynamics CRM, there’s very little difference between Microsoft Dynamics CRM Online (the cloud-based version) and the on-premise version. So, what do you have to do differently if you’re implementing Microsoft Dynamics CRM Online as opposed to on-premise? Here are some tips and advice.
