Articles By: TSG

Microsoft Dynamics CRM on iPads, Smartphones, and Mobiles: Some of the Hidden Benefits

The next major update of Microsoft Dynamics CRM, called ‘CRM Anywhere’ is due out shortly (sometime in July 2012 – the actual date is still to be officially confirmed). One of the major enhancements included within this update is that the product will be accessible from different web browsers, not just Internet Explorer, and most …

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How to Get Microsoft Dynamics CRM Deployed in Your Business (How Long it Takes and What’s Involved)

If you’re in the early stages of a CRM project, you need an idea of what’s involved and how long it’s going to take to get Microsoft Dynamics CRM up, running, and improving the efficiency and productivity of your business. With Microsoft Dynamics CRM Online, in theory you can start using the software almost straight …

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Tablets, Smartphones, Mobile Devices, and Browsers – How Microsoft Dynamics CRM is Way Ahead!

If you have a website, have you looked at the stats which show the different browsers people are using to access your site lately? If you have, you’ll almost certainly have seen an increase in people accessing your site from browsers such as Safari, Android Browser, and Opera Mini. Currently just over 7% of web …

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Cloud CRM for Less: Microsoft Dynamics CRM Online Cash Back Offer Now Available in the UK

Microsoft launched Microsoft Dynamics CRM Online in the UK back in January 2011. Since its launch, a lot of smaller organizations have found the convenience and benefits of using Microsoft Dynamics CRM in the cloud a major incentive to deploy the product. Microsoft Dynamics CRM Online is also a popular solution with larger organisations. However, …

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Five Ways to Access Microsoft Dynamics CRM When You’re Out of the Office

Over the past couple of years, one of the most common things we’ve found people specify when talking about their CRM software requirements is that they need to be able to access the system when they’re out of the office. Being able to access your CRM system at almost any time and from almost anywhere …

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Coming Soon: Use Microsoft Dynamics CRM on Different Web Browsers

The latest update of Microsoft Dynamics CRM (released in the UK last December) delivered some great additional features and enhancements. These included new Business Intelligence capabilities, enhanced dialogues (which takes the dialogue functionality way beyond just call scripting) and improved data cleansing. There were also some useful enhancements when running the product in  Outlook, tighter …

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Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution

Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great …

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Microsoft Dynamics CRM Online – UK Introductory Price Offer Ending Shortly

Ever since Microsoft Dynamics CRM Online was launched in the UK back in January, it’s been available at an offer price of only £22.75 (GBP) per user per month. This offer has been running for nearly a year now, and provides a great chance for businesses large and small to get started with this ground-breaking …

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Processes, Workflows and Dialogues: How Microsoft Dynamics CRM Makes Running Your Business So Much Easier!

Customer Relationship Management (CRM) doesn’t start with CRM software. CRM is a business strategy which uses systems and processes to effectively manage interactions with customers, potential customers, and other contacts. An effective CRM strategy largely comes down to well designed, well implemented, and well run customer facing business processes. In theory, you don’t need software …

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Microsoft Dynamics CRM Online – How Secure is Microsoft’s Cloud-Based CRM?

If you're starting to investigate CRM in the cloud, questions about security are probably quite high up on your list. After all, if you choose to implement a cloud-based CRM solution, you’ll be putting a lot of important information ‘out there’. You don’t want to lose it, have it accessed by people you don’t want …

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