Articles By: Greg Miles, iCepts Technology Group, Inc.

iCepts Technology Group, Inc.'s Logo How Much Does CRM Cost?

CRM systems today are more important than ever to help capture every opportunity and put the odds in your favor for both managing your existing customers effectively and nurturing prospects to close.  Over time, Customer Relationship Management or (CRM) software has increasingly evolved to include more business tools necessary to help companies with staying on …

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iCepts Technology Group, Inc.'s Logo How Microsoft 365 Sales Professional Boost Productivity

Boost Productivity with Microsoft 365 Sales Professional by using modern tools to maximize seller productivity and close more deals faster. Microsoft Office 365 integrates seamlessly with and Microsoft 365 Sales Professional (Microsoft CRM ) to streamline workflows and accelerate sales. Using these business tools you are already familiar with, this powerful cross-application connection ensures real-time …

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iCepts Technology Group, Inc.'s Logo Understanding CRM Features-Better Customer Engagement

Selecting the best CRM tool for your business can be a challenging process. More companies today are utilizing modern technology business solutions to help reach business objectives.  CRM or Customer Relationship Management is essentially a business software system, or "Cloud Software" that helps individuals and teams maximize their productivity by improving customer communications and well …

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iCepts Technology Group, Inc.'s Logo Why Companies Need CRM

CRM Solutions today are more important than ever to help capture every opportunity and put the odds in your favor for both managing your existing customers effectively and nurturing prospects to close.  Over time, Customer Relationship Management or (CRM) software has increasingly evolved to include more business tools necessary to help companies with staying on …

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iCepts Technology Group, Inc.'s Logo Why Some CRM Initiatives Fail

CRM Systems today are becoming more in demand and viewed as a necessary business solution to effectively manage each lead that could result in revenue.   Customer Relationship Management (CRM) systems are therefore an effective business tool to ensure the proper tracking, follow up and management of both prospects and existing customers. Today businesses count on …

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iCepts Technology Group, Inc.'s Logo Free CRM Assessment for Business Central

Microsoft Dynamics 365 Business Central has a vast array of ERP functionalities across many different areas including advanced accounting, supply chain and inventory control, warehousing, project management, manufacturing plus service management.  One of these areas also in Business Central is CRM (Customer Relationship Management) functionality.  Already included in this Microsoft ERP functionality set; a "light" …

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iCepts Technology Group, Inc.'s Logo How CRM with Outlook Can Boost Efficiency

Modern business technologies today are designed and fitted with the capabilities for multiple systems to work together. Technology advances have made it possible for business applications to work together with other business applications which result in dramatic increase in efficiencies. One of the most widely used and popular business technologies is Microsoft Outlook for email …

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iCepts Technology Group, Inc.'s Logo 7 Top Reasons to Choose Power-CRM for your Business

In today’s business environment, companies cannot afford to lose any potential opportunities by not having a system to track leads and for proper prospects follow up.  More and more businesses are utilizing Customer Relationship Management, CRM Technology Systems to ensure capturing every sales and customer activity. Modern CRM solutions have become essential, therefore, as a …

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iCepts Technology Group, Inc.'s Logo Selecting the Best CRM Software

Customer Relationship Systems, or CRM, are steady growing in popularity and viewed more and more as an essential tool for businesses.  There has been significant growth in cloud based CRM systems as these systems become much more robust, flexible, efficient and also cost effective. Selecting the best CRM Software for your business can certainly be …

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