Greg Miles, iCepts Technology Group, Inc.

Selecting the best CRM tool for your business can be a challenging process. More companies today are utilizing modern technology business solutions to help reach business objectives.  CRM or Customer Relationship Management is essentially a business software system, or "Cloud Software" that helps individuals and teams maximize their productivity by improving customer communications and well …

Understanding CRM Features-Better Customer Engagement Read More »

CRM Solutions today are more important than ever to help capture every opportunity and put the odds in your favor for both managing your existing customers effectively and nurturing prospects to close.  Over time, Customer Relationship Management or (CRM) software has increasingly evolved to include more business tools necessary to help companies with staying on …

Why Companies Need CRM Read More »

CRM Systems today are becoming more in demand and viewed as a necessary business solution to effectively manage each lead that could result in revenue.   Customer Relationship Management (CRM) systems are therefore an effective business tool to ensure the proper tracking, follow up and management of both prospects and existing customers. Today businesses count on …

Why Some CRM Initiatives Fail Read More »

Microsoft Dynamics 365 Business Central has a vast array of ERP functionalities across many different areas including advanced accounting, supply chain and inventory control, warehousing, project management, manufacturing plus service management.  One of these areas also in Business Central is CRM (Customer Relationship Management) functionality.  Already included in this Microsoft ERP functionality set; a "light" …

Free CRM Assessment for Business Central Read More »

Modern business technologies today are designed and fitted with the capabilities for multiple systems to work together. Technology advances have made it possible for business applications to work together with other business applications which result in dramatic increase in efficiencies. One of the most widely used and popular business technologies is Microsoft Outlook for email …

How CRM with Outlook Can Boost Efficiency Read More »

In today’s business environment, companies cannot afford to lose any potential opportunities by not having a system to track leads and for proper prospects follow up.  More and more businesses are utilizing Customer Relationship Management, CRM Technology Systems to ensure capturing every sales and customer activity. Modern CRM solutions have become essential, therefore, as a …

7 Top Reasons to Choose Power-CRM for your Business Read More »

Customer Relationship Systems, or CRM, are steady growing in popularity and viewed more and more as an essential tool for businesses.  There has been significant growth in cloud based CRM systems as these systems become much more robust, flexible, efficient and also cost effective. Selecting the best CRM Software for your business can certainly be …

Selecting the Best CRM Software Read More »

Customer Relationship Management Systems, CRM, should be a part of ever customer's business applications to maintain strong communication between your organization to your customers and prospects. When there is a national crisis or economic downturn, a natural reaction is for companies not to consider investing in technology such as a new  business initiative to implement …

Why Now is the Time to Implement CRM Systems Read More »

Power-CRM, offered by iCepts Technology Group, Inc., is a full-featured and affordable Customer Relationship Management (CRM) System built on the Microsoft Dynamics 365 and PowerApps Platform. Pricing starts at only $20/User/Month! You are invited to join our March 17th webinar to Discover Power-CRM: The Next Generation of Affordable, User-Friendly CRM. Power-CRM was designed by a …

[Webinar] Discover Power-CRM: The Next Generation of Affordable, User-Friendly CRM Read More »

Customer Relationship Management (CRM) Systems are vital in today’s fast-paced business economy to utilize as much data possible to effectively manage ever increasingly complex sales processes and to access critical insights into an organizations’ customers buying trends. Modern CRM systems can help provide the necessary tools for a companies’ both prospects and customers to maximize …

Top 5 Reasons to Select Microsoft Dynamics 365 for Sales (CRM) Read More »

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