Articles By: HSO

HSO's Logo Preventing Government Fraud: A Proactive Approach

Today more than ever, fraud is a topic on everyone’s mind. Government fraud at all levels—from municipal to federal—is quite serious. Governments exist to serve tax-paying citizens; therefore, they need …

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HSO's Logo Democratization of Technology Will Help Define IT’s Role in 2022 and Beyond  

As financial services firms plan for 2022, it is best to look back at the trends and experiences of 2021 and to use what we have learned to inform our …

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HSO's Logo eCommerce in Manufacturing: Enhancing the Buyer Experience Across Channels

Historically, eCommerce for manufacturers hasn’t been a "thing." Typically, you sell to distributors through your sales reps, so eCommerce hasn’t been necessary. However, with the accelerated move to  online buying, …

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HSO's Logo Non-Profits That Depend on Case Management Benefit from Technology with a Client-First Focus

Leaders from social services-focused non-profits examined how digital transformation can impact their industry during a recent roundtable hosted by HSO. As one participant said, non-profits are “in the business of …

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HSO's Logo How Microsoft’s New Cloud for Manufacturing Will Transform the Fourth Industrial Revolution

The business world has witnessed incredible volatility since early 2020. One of the hardest hit is the manufacturing industry,  due in part to everything from fluctuating customer demands, supply chain …

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HSO's Logo What's driving the Factory of the Future?

Your customers expect personalization, constant innovation and exemplary user experiences- and they don’t want to have to wait for delivery. As traditional markets are being disrupted and turned upside down …

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HSO's Logo Demo: Experience Connected Field Service in Action

The recent oil spill off the California coast is a devastating reminder of the importance of proactive and predictive field service. When your product is damaged or fails, your most …

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HSO's Logo Financial Services Firms Are Using the Microsoft Power Platform for Rapid App Development and Accelerated Results

Over the past year, we’ve faced extraordinary events that have forced us to change the way we do business in fundamental ways. We had to learn to work remotely and …

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HSO's Logo Why Won't Your Employees Embrace Your CRM System? How to Address Low User Adoption Before It Sabotages Your A/E/C Firm

Software implementations are meant to automate tedious tasks, enable accurate and fast reporting, and streamline processes.  When I, a digital transformation specialist, hear prospects in the professional services industry that …

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HSO's Logo How Do Financial Services Firms Speed Up Important CRM Projects? With Rapid App Development Using the Power Platform

Financial services firms have external demands, but now, the lists of IT requests from internal customers are growing longer every day, requiring that you do things more rapidly. You must …

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